Student Assistant- FWS College of Education Dean's Office

The College of Education Dean’s Office is seeking a professional, organized, and customer service–oriented Federal Work Study (FWS) Student Assistant to support daily administrative and operational functions within the Dean’s Office. The ideal candidate will be self-motivated, detail-oriented, and able to maintain confidentiality while working in a fast-paced academic environment. This position offers valuable experience in higher education administration and office operations.

Essential Duties and Responsibilities

Essential duties include, but are not limited to:

• Greet visitors and provide front-office customer service support
• Answer and route incoming phone calls and general email inquiries 
• Manage shared calendars, including scheduling and maintaining the Associate Dean’s calendar
• Assist with creating and maintaining onboarding packets and materials for new faculty and staff
• Coordinate conference room scheduling and ensure rooms are properly set up for meetings and events
• Assist with covering staff during lunch breaks
• Maintain office organization, supplies, and general administrative resources
• Prepare, scan, and organize documents into electronic filing systems
• Assist with event planning and coordination for meetings, workshops, and college functions
• Perform clerical and general office duties as assigned
• Campus deliveries and pick-ups as needed

Average Number of Hours per Week:
Up to 20 hours per week

Schedule:
The College of Education Dean’s Office is open Monday–Friday, 8:00 a.m. to 5:00 p.m. Student work schedule will be determined based on class availability and departmental needs.

Minimum Qualifications:

• Applicant must have a current Federal Work Study (FWS) award for the current academic year

Applicants are required to demonstrate proof of their FWS award by saving their “Award Overview” screen from OASIS as a screenshot, pasting it into a Word document, and uploading it as part of their application materials.

If additional documents are required, ALL documents must be uploaded as one combined file.

To access OASIS:
Log in to single sign-on at my.usf.edu → enter OASIS → select Financial Aid → choose My Award and Loan Information → click the Award Overview tab → save the page.
Note: This page will include loan, scholarship, and grant information.

Preferred Qualifications:

• Prior experience in customer service, administrative support, or office environments
• Strong organizational, communication, and time management skills
• Proficiency with Microsoft Office and/or Google Workspace tools

Standard Learning Objectives:

As a result of this position, the student will be able to:

• Demonstrate foundational employability skills, including professionalism, punctuality, effective communication, and time management
• Receive, apply, and reflect on supervisory feedback to improve job performance
• Understand how individual skills and strengths contribute to departmental goals and the mission of higher education
• Develop and articulate a professional identity within an academic administrative setting
• Communicate transferable administrative and customer service skills to future employers