Food Runner - LAVO Las Vegas

Part-time team members who meet the requirements are eligible for: 

• State Applicable Time Off
• Pet Insurance
• 401(k) Retirement Program with Employer Match
• Employee Assistance Program
• TAO Savings Marketplace

• Employee Discounts and much more! 

  Delivers all food menu items and accurately describes them to the guests.  Acts as a liaison between the servers and chefs. Interacts with the guests, fellow team members, and supervisors in a polite, courteous, and hospitable manner to ensure an exemplary experience.  

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:  

•  Anticipate and accommodate all needs of the guests.  

• Provides professional and exceptional service.  

• Delivers and describes all food items to the guests, in a timely manner.  

• Performs table maintenance and bussing of excess tableware.  

• Maintain general cleanliness of all venue areas throughout service.  

• Follow supervisor’s instructions, communicate with and support co-workers, and be a team player.  

• Possesses in-depth knowledge of all food menus, venue, and the company.  

• Possess general knowledge of all beverage menus.  

• Knowledge of all ingredients used in food items as it pertains to allergies.  

• Complies with Department of Health standards.  

• Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs.  

• Properly sets-up runner’s station, performs side-work and other opening/closing procedures as directed by management, including:   

• Stocks station with prescribed items and supplies   

• Performs opening side-work as prescribed  

• Performs closing side-work as prescribed  

• Reports all breakage, and damage of equipment or furniture immediately to management.  

• Attends and participates in daily pre-service meetings.  

• Attends and participates in any training sessions or departmental meetings.  

• Learn by listening, observing other team members, and sharing knowledge while leading by example.  

• Portrays a positive and professional attitude.  

• Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.  

• Works as part of a team and provides help and support to all fellow team members.  

• Assist and/ or complete additional tasks as assigned.  

TRAINING REQUIREMENTS:  

• Tao Group Hospitality in-venue food runner training  

EDUCATION/WORKING KNOWLEDGE:  

• Previous hospitality experience, preferred.  

• Previous food running experience preferred.  

• Previous experience in a high-volume restaurant/nightclub/lounge, preferred.  

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE  

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions  

• Ability to write, read, and verbally communicate  

• Must have good positive energy throughout the day  

• Must be able to print legibly for Team Members, management, and guests to read  

• Must be able to stand for extended periods of time  

• Must be able to move quickly   

• Must be able to push and lift up to 75 lbs. with or without assistance  

• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume  

• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required  

• Exposure to cleaning materials  

• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required  

• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment  

• Maintain a professional, neat, and well-groomed appearance adhering to Company standards  

• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner  

• Ability to maintain confidentiality  

• Ability to handle a fast-paced, busy, and somewhat stressful environment