Doorperson - VIP Marketing Nightlife New York

Part-time team members who meet the requirements are eligible for: 

• State Applicable Time Off

• Pet Insurance

• 401(k) Retirement Program with Employer Match

• Employee Assistance Program

• TAO Savings Marketplace

• Employee Discounts and much more!

The Doorperson facilitate guest’s entry into the venue by verifying their reservations and allowing access to the venue. This position serves as a liaison between promotions, VIP services, and guests. Assess crowd control, prevent theft and discourage altercations in a high-volume nightclub atmosphere by notifying security as needed.  Work in an efficient and professional manner while maintaining a positive attitude and delivering superior guest service at all times. Keep informed of door/pricing changes that might affect venues and services. This is a non-tip receiving position. Doorperson is not allowed to accept any form of money from our guests.   

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: 

• Provide a friendly, personal demeanor with a willingness to interact  

• Provide professional and friendly guest services   

• Commits self to the below listed Company values, and acknowledges dedication to providing excellent guest service for our Guests and our internal team, at all times 

• Ability to work safely and prevent personal injury 

• Commitment to the safety of fellow co-workers and our guests, and the ability to demonstrate that commitment through daily actions 

• Remain alert for any suspicious persons or activities  

• React professionally and rationally in emergency and pressure situations  

• Identify intoxicated, disorderly, or insubordinate guests and reports them to Security 

• Communicate professionally with all management from Restaurant/Lounge 

• Assist all Guests with entry to the venue 

• Maintain professionalism at the workplace and with co-workers and patrons  

• Attentive to all company related events and upcoming venues and changes 

• Maintain a proper and professional appearance and attitude 

• Maintain and promotes a friendly atmosphere for customers and co-workers 

• Provide customers with information and directions 

• Inform management of any complaints, comments, or incidents 

• Perform all prior arrangements to be ready to start at scheduled in time and completes all necessary duties by end of shift 

• Accurately assess group sizes at the doors, collect ID’s and form of payment, and hand out tickets accordingly Constantly pays attention to surroundings and to customers 

• Assist and/ or completes additional tasks as assigned 

TRAINING REQUIREMENTS: 

• Tao Group Hospitality in-venue doorperson training 

EDUCATION/WORKING KNOWLEDGE: 

• Min 1-year previous doorperson experience or equivalent related Tao Group Hospitality  experience required. 

• Previous experience in a high-volume restaurant/nightclub/lounge required. 

   

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE  

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions 

• Ability to write, read, and verbally communicate 

• Must have good positive energy throughout the day 

• Must be able to print legibly for Team Members, management, and guests to read 

• Must be able to stand for extended periods of time 

• Must be able to move quickly  

• Must be able to push and lift up to 75 lbs. with or without assistance 

• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume 

• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required 

• Exposure to cleaning materials 

• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required 

• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment 

• Maintain a professional, neat, and well-groomed appearance adhering to Company standards 

• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner 

• Ability to maintain confidentiality 

• Ability to handle a fast-paced, busy, and somewhat stressful environment