Runner - Sake No Hana New York

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

• Medical, Dental, and Vision Coverage
• 401(k) Retirement Program with Employer Match
• Life and Disability Insurance Plans
• Ancillary Insurance Plans
• Employee Assistance Program
• Fertility & Family Forming Support and Resources
• Pet Insurance
• TAO Marketplace
• Employee Discounts
• Time off and much more!

Delivers all food menu items and accurately describes them to the guests.  Acts as a liaison between the servers, cocktail servers & bartenders, and chefs. Interacts with the dining room guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality. 

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: 

•  Anticipate and accommodate all needs of the guests

• Provides professional and exceptional service

• Delivers and describes all food items to the guests, in a timely manner

• Participates in table maintenance and bussing of excess tableware

• Maintain general cleanliness of stations and the entire venue

• Follow supervisor’s instructions, communicate with and support co-workers, and be a team player

• Possesses in-depth knowledge of all food menus

• Required to solicit any allergy or dietary restrictions from each guest and communicate to management

• Possess knowledge of culinary ticket system

• Complies with Department of Health and company sanitation standards

• Communicates the needs of the guests to Front-of-House and Heart-of-House support team members, managers, and chefs

• Properly sets-up runner’s station, performs side-work and other opening/closing procedures as directed by management, including:  

  • Stocks station with prescribed items and supplies  

  • Completes opening duties as assigned or directed

  • Completes closing duties as assigned or directed

• Reports all breakage, and damage of equipment or furniture immediately to management

• Attends and participates in daily pre-service meetings

• Attends and participates in any training sessions or departmental meetings

• Learn by listening, observing other team members, and sharing knowledge while leading by example

• Portrays a positive and professional attitude

• Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments

• Works as part of a team and provides help and support to all fellow team members

• Assist and/ or complete additional tasks as assigned 

TRAINING REQUIREMENTS: 

• Tao Group Hospitality in-venue food runner training 

EDUCATION/WORKING KNOWLEDGE: 

• 1 year restaurant experience preferred

• Previous experience in a high-volume restaurant/nightclub/lounge

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SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE  

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions 

• Ability to write, read, and verbally communicate 

• Must have good positive energy throughout the day 

• Must be able to print legibly for Team Members, management, and guests to read 

• Must be able to stand for extended periods of time 

• Must be able to move quickly  

• Must be able to push and lift up to 75 lbs. with or without assistance 

• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume 

• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required 

• Exposure to cleaning materials 

• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required 

• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment 

• Maintain a professional, neat, and well-groomed appearance adhering to Company standards 

• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner 

• Ability to maintain confidentiality 

• Ability to handle a fast-paced, busy, and somewhat stressful environment