Runner - TAO Restaurant Los Angeles

Part-time team members who meet the requirements are eligible for: 

• State Applicable Time Off
• Pet Insurance
• 401(k) Retirement Program with Employer Match
• Employee Assistance Program
• TAO Savings Marketplace
• Employee Discounts and much more! 

Delivers all food menu items and accurately describes them to the guests.  Acts as a liaison between the servers, cocktail servers & bartenders, and chefs. Interacts with the dining room guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality. 

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: 

•  Anticipate and accommodate all guest needs. 

• Provide professional and exceptional service. 

• Deliver and describe all food items to guests in a timely manner. 

• Participate in table maintenance and bussing of excess tableware. 

• Maintain general cleanliness of stations and the entire venue. 

• Follow supervisors’ instructions, communicate with and support coworkers, and be a team player. 

• Possess in-depth knowledge of all food menus and the company. 

• Comply with Department of Health and company sanitation standards. 

• Communicate guest needs to Front-of-House and Heart-of-House support team members, managers, and chefs. 

• Properly set up the runner’s station; perform side work and other opening/closing procedures as directed by management, including: 

• Stocking the station with prescribed items and supplies. 

• Perform opening side work as directed. 

• Perform closing side work as directed. 

• Report all breakage or damage of equipment or furniture immediately to management. 

• Attend and participate in daily pre-service meetings. 

• Attend and participate in training sessions and departmental meetings. 

• Learn by listening, observing other team members, and sharing knowledge while leading by example. 

• Portray a positive and professional attitude. 

• Demonstrate knowledge of Tao Group Hospitality, its partners, and supporting hotel environments. 

• Work as part of a team and provide help and support to all fellow team members. 

• Assist with and/or complete additional tasks as assigned. 

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TRAINING REQUIREMENTS: 

• Tao Group Hospitality in-venue food runner training 

EDUCATION/WORKING KNOWLEDGE: 

• Previous hospitality experience. 

• Previous food running experience. 

• Previous experience in a high-volume restaurant/nightclub/lounge. 

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SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE 

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions 

• Ability to write, read, and verbally communicate 

• Must have good positive energy throughout the day 

• Must be able to print legibly for Team Members, management, and guests to read 

• Must be able to stand for extended periods of time 

• Must be able to move quickly  

• Must be able to push and lift up to 75 lbs. with or without assistance 

• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume 

• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required 

• Exposure to cleaning materials 

• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required 

• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment 

• Maintain a professional, neat, and well-groomed appearance adhering to Company standards 

• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner 

• Ability to maintain confidentiality 

• Ability to handle a fast-paced, busy, and somewhat stressful environment