Event Server - The Gallery New York

Part-time team members who meet the requirements are eligible for:

• State Applicable Time Off
• Pet Insurance
• 401(k) Retirement Program with Employer Match
• Employee Assistance Program
• TAO Savings Marketplace
• Employee Discounts and much more! 

Actively takes orders, conducts full and complete food/beverage service, and monitors guests’ dining experience.  Interacts with the dining room guests, fellow team members, and supervisors in a polite, courteous manner to ensure gracious hospitality.  

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:  

• Anticipate and accommodate the needs of the guests

• Maintain general cleanliness of assigned stations and the entire venue

• Provides professional and exceptional service

• Presents menus, answers question and make suggestions for all food and beverage items.  

• Informs guests of all food and beverage specials, with prices

• Required to solicit any allergy or dietary restrictions from each guest

• Accurately enter all orders into the POS system

• Ensures the delivery of all food and beverage to the guests

• Follow supervisor’s instructions, communicate with and support co-workers while being a team player

• Possesses in-depth knowledge of all food and beverage menus and the company

• Serves all beverages in accordance with all state regulations and alcohol awareness training standards

• Complies with Department of Health and company sanitation standards

• Works as part of a team and provides help and support to all fellow team members

• Accurately completes all end-of-shift financial procedures

• Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs

• Properly sets-up floor and other opening/closing procedures as directed by management, including: 

  • Ensures all tables, chairs and banquettes are clean and free of debris 

  • Sets tables with proper settings  

  • Wipes down chairs, tables, and banquettes  

  • Stocks side-stations with prescribed supplies   

  • Completes opening duties as assigned or directed

  • Completes closing duties as assigned or directed

  • Reports all breakage, and damage of equipment or furniture immediately to management

• Attends and participates in daily pre-service meetings

• Attends and participates in any training sessions or departmental meetings

• Learn by listening, observing other team members, and sharing knowledge while leading by example

• Portrays a positive and professional attitude

• Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments

• Works as part of a team and provides help and support to all fellow team members

• Assist and/ or complete additional tasks as assigned

TRAINING REQUIREMENTS:  
 

• Tao Group Hospitality in-venue event captain training  

EDUCATION/WORKING KNOWLEDGE:  
 

• Minimum 2 years server experience or equivalent related Tao Group Hospitality experience required

• Minimum 2 years of food and beverage experience required

• Experience in Fine Dining preferred

• Experience in a high-volume restaurant/nightclub/lounge

• Comprehensive knowledge of classic cocktails required

• Basic familiarity with wine varietals and classic regions around the world required
   

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE   
 

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions  

• Ability to write, read, and verbally communicate  

• Must have good positive energy throughout the day  

• Must be able to print legibly for Team Members, management, and guests to read  

• Must be able to stand for extended periods of time  

• Must be able to move quickly   

• Must be able to push and lift up to 75 lbs. with or without assistance  

• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume  

• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required  

• Exposure to cleaning materials  

• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required  

• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment  

• Maintain a professional, neat, and well-groomed appearance adhering to Company standards  

• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner  

• Ability to maintain confidentiality  

• Ability to handle a fast-paced, busy, and somewhat stressful environment