Care Coordinator - Cancer Services Program

Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who seek it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia and Westchester County.  We are seeking a full-time Care Coordinator to join our SRH administration site located in Peekskill and Tarrytown, New York.

Responsible for working with established clinical service providers to assist client base and newly referred clients with patient compliance a/adherence with guideline concordant care. Help navigate patients through the healthcare system. Collect necessary information for reporting cancer screening and diagnostic service outcomes on the Cancer Services Program database for provider reimbursement. Perform other duties as assigned.

Essential Functions:

• Coordinates with patient and health providers to facilitate timely follow-up services.
• Provide in-reach to patients within existing client base to help them understand importance of preventive services; help patients understand recommended follow-up of abnormal screening exams & treatment referrals.
• Works with CSP participating providers within the service area and other community resources to become knowledgeable about available services that may be helpful to patients.
• Assist patients in overcoming logistical barriers to scheduled diagnosis and treatment appointments.
• Contact patients “at risk” for missing appointments to improve compliance with recommended follow-up.
• Collect information required to complete CSP database reporting forms & provide timely /accurate entry on the Catalyst data system.
• Coach patients to become advocates for their own care
• Builds awareness of care/data coordination and CSP services among the he4alth care team by building professional relationships with team members, providing information about CSP and maintaining communication to identify patients who are “at risk” with barriers to care
• Communicate with providers about unique patient needs (i.e. cultural)
• Facilitate access to available resources for obtaining insurance coverage and /or sliding fee benefits for clients not CSP eligible
• Assist to ensure that appropriate information is available in the patient’s medical records during scheduled appointments.
• Demonstrates the ability to collaborate effectively and professionally with external partners, including but not limited to Open Door/HITCH and affiliated community organizations and maintains clear, respectful communication, fosters strong working relationships and ensures coordination of services aligns with organizational standards and patient care objectives.

Minimum Education Requirement: High School diploma/ GED, Bachelor's Degree preferred
License and certification: Driver's license required

Job Type: Full-time

Hourly rate: $24.00 - $27.35 per hour

Relation to Mission
The mission of Sun River Health is to increase access to comprehensive primary and preventive health care and to improve the health status of our community, especially for the underserved and vulnerable.

Equal Employment Opportunity
Sun River Health provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function.

Americans with Disabilities Act
Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Job Responsibilities
The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of the position. Sun River Health may change the specific job duties with or without prior notice based on the needs of the organization.