Operations Manager - New Rochelle/Park Care

Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who seek it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia and Westchester County. Sun River Health is currently seeking Full-time Operations Manager to support our New Rochelle and Yonkers - Park Care sites.

The Operations Manager coordinates and supervises the overall functioning of the physical plant and business office operations. Responsible for the successful management of health center operations, including but not limited to the supervision of non-clinical staff, creates and reviews analytical data reports, coordinates maintenance requests, interacts with patients and offers assistance as needed, and orders all necessary supplies and equipment. Performs job duties in compliance with systems and job specific standards.

Job Type: Full-time

Salary: $66,300 - $82,875 annually

Sign On Bonus: $1500 (Conditions Apply)

Essential Duties and Responsibilities:

• Ensures the cleanliness and maintenance of site and communicates with the SRH Facility Regional Director to ensure cleanliness.
• Oversees all non-clinical programming and patient information services.
• Orders all supplies necessary for the efficient operation of the offices.
• Maintains petty cash and prepares receipts for Practice Manager approval.
• Handles human resource issues in collaboration with the Leadership Team and with SRH’s Human Resources department as necessary.
• Reviews bills generated by SRH when patients inquire in person or by telephone. Make adjustments on the bills, if necessary, and sends the information to the Billing Department. Answers questions about bills that patients may have.
• Oversees the business office operations such as patient registration, billing information, and the opening and closing of encounters, and acts as a liaison with site leadership.
• Completes adjustment forms when a patient has changed insurance or no longer gets Medicaid. Obtains Health Center Director approval.
• Maintains the inventory of furniture and equipment. Updates with tags as new items are required.
• Reviews daily and monthly statistical reports on patient utilization of services and providers, on collection of fees from self-pay patients, and on no-show rates per provider.
• Trains, supervises and evaluates the Patient Representatives

Minimum Education Requirement : High School diploma/ GED

Minimum Work Related Experience : 2-4 years

Preferred Specialized Skills & Knowledge: Bilingual in both English and Spanish (orally and written)

Job Type: Full-time

Work Location: In person

Relation to Mission
The mission of Sun River Health is to increase access to comprehensive primary and preventive health care and to improve the health status of our community, especially for the underserved and vulnerable.

Equal Employment Opportunity
Sun River Health provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function.

Americans with Disabilities Act
Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Job Responsibilities
The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of the position. Sun River Health may change the specific job duties with or without prior notice based on the needs of the organization.