Quality Technician 1

Primary Duties and Responsibilities 

• Observe and follow safety rules as prescribed by the safety policy. Completes an expected amount of work based on time studies in accordance with schedule. Able to operate all necessary equipment in a proficient manner. 

• Perform final inspection of finished goods to guarantee compliance with order content and quality standards 

• Track product non-conformities and report trend information to the Production Team Lead and operations management 

• Assist in the containment of known non-conformities 

• Participate in the root cause evaluation and problem solving efforts associated with continuous improvement 

• Evaluate returned material for defect accountability 

• Perform regular housekeeping of the work station assigned 

• Identify unusual or uncommon fabrication instruction and clarify with Production Team Lead 

• Provide assistance as required in other areas as needed to support company and plant goals 

• Open RGA case files and update notes as the case unfolds 

• Communicate regularly with customer service and QA management 

• Complete any additional special assignments as assigned 

Knowledge and Skills Requirements 

• High school Diploma, GED, Technical/Trade School or equivalent experience 

• Prior manufacturing work experience in quality inspection and using various hand tools such as a caliper, micrometer and tape measure 

• Basic computer skills including: Outlook, MS Excel and Word, experience creating charts and graphs preferred 

• Experience with manufacturing and customer relationship management systems a plus 

• Familiarity with basic office equipment, including copier and scanner 

• Ability to read and comprehend shop orders and working drawings written in English 

• Must be able to read and interpret measuring devices (tape measures, calipers, scales) 

• Ability to complete basic mathematical functions (add, subtract, multiply, divide) using whole numbers, fractions, decimals and metric system 

• Must be able to work in the US 

Competencies 

• Excellent communication and follow-up skills 

• Detail and task orientated 

• Continuous improvement/innovation 

• Must be able to read and write English 

Key Behaviors and Tenets of 80/20 

• Are accountable to others 

• Have the courage to challenge the status quo 

• Are honest with co-workers and customers 

• Able to be innovative problem solvers 

• Are engaged team members 

• Add value to the Company 

• Expects excellence of self and others 

• Overserves top customers  

• Understands, simplifies and acts to improve processes 

Physical Demands 

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The phrases “occasionally,” “regularly,” and “frequently” correspond to the following definitions: “Occasionally” means up to 1/3 of working time, “regularly” means between 1/3 and 2/3 of working time, and “frequently” means 2/3 and more working time.  

• While performing the duties and responsibilities of this position, the employee is occasionally required to walk, use foot/feet to operate machine, climb or balance, stoop, kneel, crouch or crawl, reach above shoulders and move from place to place. The incumbent will regularly stand, sit and talk and listen and will frequently use hands to finger, handle or touch. Specific vision requirements for this position include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.  

• During the performance of his/her work duties, the incumbent will be required to occasionally lift up to 50 pounds, and will frequently lift up to 25 pounds such as moving parts from material storage and moving parts in and out of work area.  

Work Environment 

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• The employee works in a factory environment and is occasionally exposed to wet, humid conditions and toxic or caustic chemicals. He/she is frequently exposed to fumes or airborne particles and work near moving mechanical parts. The noise level in the work environment is loud.  

• The above statement reflect the general details necessary to describe the principle functions of the occupation describes and shall not be construed as a detailed description of all the work that may be inherent in the occupation.