Talent Operations Manager (Spanish Bilingual Required)

As a Talent Operations Manager for our DFW market, you'll own the end-to-end talent acquisition and placement process for Buildforce electricians in the metro. This is an in-market, "run your own branch" role: you'll partner closely with our in-market Account Executive and Senior Talent Operations Manager to build a high-quality pool of electricians and place candidates on commercial construction projects. This is a full-cycle recruiting position that requires the ability to context-switch in a dynamic environment and use modern tools to run an efficient recruiting process. You must live in the Dallas area. This is an in-person, hybrid role — it is not a remote position.

Responsibilities of the Role

• Sourcing: Using job boards, referrals, and other channels to source high-quality electricians for commercial construction job sites

• Interviewing: Conduct quality interviews effectively and always on time. Coach new electricians on the Buildforce process and expectations. Pay negotiation skills are critical during the interview process.

• Placements: Work as a team to achieve monthly placement goals with quality and retention in mind. Provide a “white-glove” experience for priority placements for high-profile and new customers.

• Operational Expertise: Many commercial construction job sites require operationally complex and administrative hurdles. Need to have strong organizational skills to manage this operational complexity (maintaining records and documentation).

• Technical Support: Complete a Buildforce introduction and teach electrician prospects how to use the Buildforce App and complete their “profile”.

• Customer Support and Field Management: Providing delightful customer experiences through inbound emails, text messages, chats, and phone calls. Listen to concerns, resolve problems, and offer the best recommendations to electricians utilizing the Buildforce App.

• Relationship-Building: Apply exceptional follow-up and time management skills to cultivate relationships with electricians.

• Cross-Functional Collaboration: Work cross-functionally to ensure electricians are equipped with technical and functional knowledge about our Buildforce platforms. This requires close collaboration with our Sales, Support, and Product teams.

• Strategic Projects: We are constantly improving the Talent Operations team at Buildforce, and you will work on projects that help our team “raise the bar”

• Market Ownership: Act as the operator of the DFW market — partner with the in-market Account Executive to convert demand into placements, and use judgment to weigh proactive vs. reactive recruiting approaches as the market matures.

Hard Skills Required

• High-velocity recruiting experience — this is critical. Ideally from an environment with 200+ touches/week or 20+ interviews/week.

• Bilingual — Spanish & English required.

• Staffing, construction, or blue-collar industry experience strongly preferred. Light industrial, construction, and blue-collar staffing backgrounds are the best fit.

• Small-business or early-stage company experience — you're comfortable without a lot of red tape or process handed to you.

• Excellent communication and organizational skills.

• Tech-savvy — comfortable troubleshooting and picking up new tools quickly.

Soft Skills Required

• Empathy & relationship-building — you put yourself in the other person's shoes.

• Tenacity & self-motivation — an "I've got it" mentality.

• Ownership — you're comfortable running your market like your own branch.

• Resiliency & adaptability — you thrive with ambiguity, not despite it.

• Team player — you lean on Sales and Ops rather than going it alone.

• Willingness to ask questions and learn.

What Tends to Work Well

• 2+ years or more in a single role is a good sign — enough time to work through real adversity and challenges.

• Candidates who've done full-cycle, high-volume recruiting (not just sourcing or just interviewing).

What Tends Not to Work Well

• Backgrounds that are primarily non-recruiting and in unrelated industries (e.g., hospitality/retail, logistics/manufacturing, property management, education, medical).

• A pattern of short (sub-1-year) stints across multiple employers.

• A strong preference for fully remote work — this is an in-person, in-market role.

Buildforce’s Benefits & Perks:

• Hybrid (Working from Buildforce’s Richardson office in DFW 3-4 days a week)

• Time Off & Holidays

• Parental Leave Policy

• Healthcare - Medical, Dental & Vision

• 401(k) with an employer match of 50% on the first 6% of your salary.

• 360 Annual Peer Reviews with Opportunities for Growth