IT Program & Portfolio Manager

About Us:

The Community Preservation Corporation (CPC) believes stable and sustainable affordable housing is the foundation of strong communities, and we strive to contribute to comprehensive neighborhood revitalization through our lending and partnerships. A nationally recognized leader in affordable housing finance, CPC has provided a consistent source of capital to underserved housing markets throughout New York State since our inception in 1974.

Today, CPC stands as the largest CDFI solely committed to investing in multifamily housing, having invested more than $15 billion to finance the creation and preservation of more than 230,000 units of quality housing in neighborhoods across New York State and beyond. CPC has a robust construction lending platform, a mortgage bank, and equity and impact investment platforms that focus on our three goals: Expanding Affordable Housing, Closing the Racial Wealth Gap and Investing in the Green Economy.

As a member of our team, you'll have the opportunity to work on impactful projects that make a real difference in people's lives. We're looking for talented individuals who are passionate about our mission and share our values of commitment, respect, excellence, accountability, and collaboration.

Role Summary:

The IT Program & Portfolio Manager is a key member of CPC’s Business Technology organization responsible for establishing and managing the processes, governance, and visibility required to successfully deliver CPC’s technology portfolio.

Reporting to the CIO, this role will work across Technology Operations, Applications, Data & Analytics, and Strategy & Portfolio Management to coordinate programs and projects, maintain the enterprise technology roadmap, facilitate prioritization, track delivery, manage dependencies and risks, and provide clear reporting to technology and business leadership.

The Program & Portfolio Manager will serve as the central coordination point between technology teams, business stakeholders, vendors, and executive leadership, ensuring initiatives are well-defined, appropriately prioritized, effectively governed, and aligned with CPC’s business priorities. The ideal candidate is a highly organized, collaborative, and business-oriented program leader who can bring structure and transparency to a complex portfolio while enabling teams to execute successfully.

What You’ll Do:

Technology Portfolio Management

• Establish and maintain CPC’s consolidated Technology Portfolio and Roadmap across Technology Operations, Applications, Data & Analytics, Digital Workplace, Automation & AI, and other strategic initiatives.

• Maintain visibility into active, planned, proposed, and completed initiatives.

• Establish consistent project intake, evaluation, prioritization, and approval processes.

• Partner with the CIO and technology leaders to align investments and resources with CPC business priorities.

• Identify portfolio-level dependencies, resource constraints, risks, and competing priorities.

• Maintain portfolio information and dashboards within Smartsheet or other designated portfolio management platforms.

Program & Project Governance

• Establish practical and consistent program/project management standards, templates, stage gates, status reporting, and governance practices.

• Facilitate regular program and project review meetings with technology leaders, project owners, business stakeholders, and vendors.

• Ensure projects have clearly defined scope, objectives, ownership, milestones, timelines, risks, dependencies, and success measures.

• Track project commitments and follow up on actions, decisions, issues, and deliverables.

• Escalate material risks, delays, resource constraints, and decisions requiring leadership attention.

• Support project teams in removing obstacles and maintaining delivery momentum.

Executive Reporting & Communication

• Develop concise portfolio dashboards and executive reporting covering overall portfolio health, milestones, risks, dependencies, budget, and business outcomes.

• Prepare materials for CIO leadership reviews, Technology Steering Committee meetings, and other governance forums.

• Translate detailed project information into clear business-oriented communications for senior leadership.

• Maintain a regular communication cadence so stakeholders understand what is being delivered, what is changing, and where decisions or support are required.

Business Relationship & Demand Management

• Partner with business and technology leaders to understand emerging needs and translate them into structured technology initiatives.

• Coordinate technology demand and project intake across CPC business functions.

• Facilitate early discussions around business objectives, expected outcomes, requirements, timing, and resource needs.

• Ensure technology initiatives have appropriate business ownership and sponsorship.

• Promote transparency around prioritization decisions and portfolio capacity.

Program & Project Delivery

• Directly manage selected strategic or cross-functional technology programs and projects as needed.

• Coordinate activities across internal teams, external vendors, consultants, and business stakeholders.

• Establish project plans, milestones, deliverables, RAID logs, decision logs, and communication plans.

• Monitor scope, schedule, budget, quality, and delivery performance.

• Support change management, communications, training, and adoption activities associated with major technology initiatives.

Financial & Vendor Coordination

• Partner with the CIO and technology leaders to track project budgets, forecasts, vendor commitments, and planned technology investments.

• Coordinate vendor project activities and ensure external partners maintain appropriate plans, milestones, status reporting, and accountability.

• Support annual technology planning and budgeting by providing portfolio-level visibility into planned investments and resource requirements.

Continuous Improvement

• Continuously improve CPC’s technology planning, project delivery, and portfolio governance practices.

• Identify opportunities to simplify processes, improve collaboration, and increase delivery predictability.

• Establish lessons-learned practices and incorporate improvements into future programs.

• Promote a culture of accountability, transparency, collaboration, and measurable outcomes.

Skills and Experience:

• 7+ years of experience in program management, portfolio management, PMO, technology operations, or a related field, with 5+ years leading complex cross-functional initiatives and working with senior stakeholders.

• Demonstrated experience managing multiple concurrent technology programs and projects across infrastructure, applications, data, cybersecurity, digital transformation, or related domains.

• Strong experience establishing project governance, portfolio management, prioritization, status reporting, risk management, and executive dashboards.

• Experience facilitating project and portfolio review meetings with senior technology and business leaders.

• Strong understanding of project delivery methodologies, including Agile, Waterfall, and hybrid approaches.

• Experience with portfolio/project management platforms such as Smartsheet, Microsoft Project, Jira, or similar tools.

• Strong business and financial acumen with experience tracking project budgets, resources, vendors, and investments.

• Excellent executive communication, presentation, facilitation, and stakeholder-management skills.

• Ability to translate complex technology initiatives into clear business outcomes and executive-level communications.

• Bachelor’s degree in business, Information Technology, Project Management, or a related discipline preferred; equivalent relevant professional experience will be considered.

• PMP, PgMP, Agile/Scrum, Prosci, or similar certifications preferred.

What We Offer:

• Competitive compensation

• 401(k) retirement plans with employer match

• Medical, dental, and vision benefits for employees and their dependents

• Commuter benefits

• PTO for vacation, personal days, sick leave, holidays, jury duty, bereavement, parental leave, and disability

• Tuition assistance program

• Two “work from anywhere” weeks per year

• Summer Fridays

• Collaborative working spaces

• Service days to support our communities

• Employee development and engagement events

• More about our offerings and culture here

This is a hybrid role where you will work from the Manhattan office two - three days a week. The salary range is $120,000 - $140,000 dependent on experience.

Applicants must be authorized to work in the United States. The Community Preservation Corporation does not provide employment sponsorship of any kind. Candidates are responsible for ensuring they meet all minimum qualifications for the position at the time of application.

The Community Preservation Corporation is an Equal Opportunity Employer and all employment-related decisions including recruitment, selection, evaluation, promotion, compensation, training and termination are made without regard to race, creed, color, national origin, sex, disability, marital status, status as a veteran, sexual orientation or gender identity, or any other protected status.