Quality Assurance Manager

As a purpose-driven, certified B corporation, Clover is leading the way for conscious businesses by demonstrating care for all stakeholders and moving the world forward. We are committed to lowering our environmental impact and meeting our sustainability targets, by providing kids and adults with healthy, nutritious, and delicious products that are made with care for animals, people, and the planet.

About the Role

Do you thrive in a dynamic environment where your expertise in quality and food safety directly impacts product excellence? We are seeking a highly motivated and experienced Quality Assurance Manager to be at the heart of delivering on our promise of safe, healthy, and delicious dairy every single day. This pivotal role ensures that every drop of milk meets the highest standards of quality and safety by adhering to our commitment to excellence.

As our Quality Assurance Manager, you'll be responsible for implementing and maintaining the quality and food safety programs for Clover’s fluid dairy processing plant to ensure Clover is able to manufacture and deliver safe, healthy, and delicious food each day. They will manage a team of quality assurance technicians and be an integral part of Clover’s daily operations.

A Day in the Life

• Responsible for establishing, implementing, and directing quality control, quality assurance, and food safety programs to ensure conformance to standards.

• Work closely as an integral partner with all operations departments to develop and maintain a culture of quality, food safety, and continuous improvement.

• Implement and manage the site’s SQF Food Safety and Quality Plan.

• Manage the daily activities of the team of 7 QA technicians.

• Provide timely results and data analysis on various quality and safety metrics.

• Perform food safety and sanitation audits to ensure compliance with company programs, customer expectations, and state and federal regulations.

• Maintain an accredited Appendix N testing laboratory

• Laboratory testing on raw materials, packaging, WIP, and finished products.

• Calibration and operation of FTIR milk analyzer equipment.

• Communication with Clover dairy producers on milk quality topics.

• Provide technical support to vendors, customers, and various company departments as needed

What You Bring to the Team

• Demonstrated success in leading and managing people in a team environment

• Demonstrated responsibility for food safety and quality.

• Strong analytical and problem solving abilities.

• Excellent communication and interpersonal skills, including oral and written communication skills.

• Knowledge of food microbiology, chemistry, dairy standards and CIP sanitation.

• Working knowledge of HACCP and GFSI compliant programs

• Strong computer skills (Microsoft Office suite, Google suite, ERP).

• Perform moderate physical labor on the job to include walking, climbing steps and ladders, lifting 50lbs, pushing and pulling 200lbs.

• Must be shift flexible – company is operational 24/7

Education

Bachelor’s degree (BS) in Food Science, Microbiology, or related field and 3 or more years of quality assurance experience in a food processing environment - OR - an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job as defined above.

Based in Petaluma, California, in the heart of beautiful Sonoma County, Clover Sonoma offers high quality dairy sourced from its network of local family farms. A pioneer in sustainable dairy farming Clover has the largest organic acreage of regeneratively farmed land in the state and is committed to reducing its carbon footprint by lowering on-farm methane emissions, regenerative farming practices focused on soil health and packaging innovation. The first dairy in the US to become American Humane certified across all of its farms, Clover has delivered on its promise of producing the highest-quality dairy products — including milk, cheese, butter, and more — for more than a century.

As a Certified B Corporation® Clover gives back 5% of net profits to help make nutritious food more accessible and uses its business as a power for good across its support for people, farms, animals, community and planet.

For more information, please visit www.cloversonoma.com and join the conversation on Facebook, Instagram, LinkedIn, TikTok, and YouTube.