Director of Social Services

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Director of Social Services

At The Neighborhoods of White Lake Senior Living, we believe every resident is more than a patient, a diagnosis, or a room number. They are our neighbors, our friends, and valued members of a community built on compassion, dignity, and meaningful relationships.

We are seeking an experienced and passionate Director of Social Services to champion the emotional, social, and psychosocial well-being of our residents. This is more than a leadership role. It is an opportunity to make a lasting impact on the lives of older adults and their families by helping create an environment where every resident feels heard, supported, connected, and empowered.

As the Director of Social Services, you will serve as a trusted advocate, resource, and leader, partnering with residents, families, and interdisciplinary team members to ensure exceptional person-centered care and an outstanding quality of life for those who call Neighbors of White Lake home.

What You'll Do

Advocate for Residents and Families

• Serve as the voice and advocate for residents, ensuring their emotional, social, and psychosocial needs are met with compassion and respect.
• Build meaningful relationships with residents and families, offering guidance, support, and resources throughout their journey.
• Foster an environment where dignity, independence, choice, and quality of life remain at the center of every decision.

Lead Social Services Operations

• Oversee all aspects of the Social Services department, ensuring excellence in resident care and regulatory compliance.
• Provide leadership and guidance to support resident-centered outcomes and a positive living experience.
• Collaborate with nursing, therapy, activities, dietary, administration, and other team members to address resident needs holistically.

Care Planning and Transitions

• Direct resident assessments, care planning, and discharge planning processes.
• Develop individualized social service plans designed to support resident goals, preferences, and overall well-being.
• Coordinate smooth transitions for residents and families through ongoing communication and collaboration with healthcare partners and community resources.

Enhance Community and Engagement

• Develop programs and initiatives that strengthen resident engagement, emotional wellness, and community connections.
• Partner with residents, families, and local organizations to create meaningful opportunities for socialization and support.
• Assist residents and families in accessing financial assistance programs and community resources including Medicare, Medicaid, and other available benefits.

Administrative Excellence

• Maintain required documentation, assessments, care plans, and reports in accordance with state and federal regulations.
• Coordinate referrals, transportation, and support services as needed.
• Continuously evaluate and improve social service practices to align with best practices and organizational goals.

Why Join The Neighborhoods of White Lake Senior Living?

The Neighborhoods of White Lake is more than a workplace; it is a community where compassionate professionals come together to make a difference every day. Here, you'll have the opportunity to build meaningful relationships, lead with purpose, and positively impact the lives of residents and families.

Benefits & Perks

• Benefits begin on your first day of employment
• Generous Paid Time Off (PTO) and paid holidays, including up to three weeks of PTO for eligible new colleagues
• Up to $4,000 annually in tuition reimbursement
• Comprehensive medical, dental, and vision coverage
• Reduced-cost medical services within the Trinity Health network
• Employee discounts with major vendors including AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans, and more
• Streamlined interview process with timely hiring decisions

What You'll Bring

Required Qualifications

• Bachelor's or Master's degree in Social Work or a related human services field, including Sociology, Psychology, Rehabilitation Counseling, or Special Education.
• Current Michigan Social Work licensure.
• Minimum of one year of supervised social work experience in a healthcare setting.
• Experience supporting older adults in long-term care, senior living, or dementia care environments.

Preferred Skills

• Strong leadership and relationship-building abilities.
• Exceptional customer service and family engagement skills.
• Excellent communication, organization, and problem-solving capabilities.
• Ability to thrive in a fast-paced environment while maintaining a resident-first focus.

Join Our Community

If you are a compassionate social work leader who believes in treating every resident like a neighbor and every family like an extension of our community, we invite you to join The Neighborhoods of White Lake, Senior Living and help shape an exceptional experience for those we serve.

Together, we'll continue creating a place where residents feel at home, families feel supported, and every day brings an opportunity to make a meaningful difference.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.