Business Analyst, Digital Services

Description -

Job Summary

We are seeking a Business Analyst to manage vendor relationships and provide disciplined financial oversight across program spend. This role will serve as a key connector between business owners, vendors, procurement, accounting, and finance, ensuring that vendor commitments, forecasts, actuals, accruals, and program-level spend are accurate, transparent, and aligned to business priorities.

The ideal candidate brings strong business acumen, hands-on spend management experience, and the ability to translate operational activity into clear financial insight. This role requires comfort operating in a fast-paced, matrixed environment, managing ambiguity, influencing stakeholders, and driving timely decision-making.

Responsibilities

• Serve as the primary business operations contact for assigned vendors, ensuring clear ownership, timely follow-up, and disciplined issue resolution.

• Partner with procurement and business stakeholders to support vendor onboarding, contract/SOW tracking, purchase order readiness, and invoice governance.

• Develop and maintain rolling forecasts that reflect known commitments, timing shifts, risks, opportunities, and business priorities.

• Compare forecasted spend to actuals, explain variances, and identify overrun or underspend risks early.

• Prepare concise spend summaries, bridges, and leadership-ready reporting to support monthly business reviews, close activities, and planning cycles.

• Strengthen spend governance through standardized tracking, documentation, reconciliations, and process improvements.

• Manage monthly and quarterly accrual inputs by validating vendor activity, service periods, open commitments, and invoice status.

• Partner with finance and accounting to ensure accruals are accurate, timely, supportable, and aligned with policy.

• Reconcile purchase orders, invoices, actuals, and forecast assumptions to prevent missed, duplicated, or misclassified spend.

• Act as a trusted partner to finance, business owners, procurement, and program leaders on spend planning, prioritization, and decision support.

• Translate operational updates into financial impacts, including forecast changes, accrual needs, funding gaps, and mitigation options.

• Provide proactive insights on spend trends, vendor exposure, cost optimization opportunities, and process gaps.

• Support annual budget, long-term planning, quarterly outlook, monthly forecast, and ad hoc financial analysis activities.

Education & Experience Recommended

• Four-year or graduate degree in Business Administration, Finance, Accounting, Economics, Operations, or a related discipline; or commensurate work experience or demonstrated competence.

• Typically has 7–10+ years of experience in business analysis, finance operations, FP&A, vendor management, procurement operations, program operations, or spend management.

• Demonstrated experience managing vendor spend, forecasts, accruals, purchase orders, invoices, and budget-to-actual reporting across multiple programs.

• Experience partnering with finance, accounting, procurement, and senior business stakeholders in a matrixed organization.

Knowledge & Skills

• Advanced financial analysis, forecasting, variance analysis, and spend reconciliation skills.

• Strong understanding of accrual concepts, month-end close activities, purchase order lifecycle, invoice processing, and financial controls.

• Strong vendor management discipline, including relationship management, issue tracking, contract/SOW awareness, and governance routines.

• Advanced Excel skills; experience with Power BI, SAP, Workday, Anaplan, SmartSheet, or similar reporting and financial systems preferred.

• Ability to build executive-ready reporting, communicate complex financial topics clearly, and influence decisions without direct authority.

• High attention to detail, strong ownership, and ability to manage competing priorities across tight close and forecast timelines.

• Comfortable working with incomplete inputs, shifting assumptions, and cross-functional stakeholders.

• Effective Communication

• Results Orientation

• Learning Agility

• Digital Fluency

• Customer Centricity

• Stakeholder Influence

• Financial Discipline

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Equal Opportunity Employer (EEO) - 

• HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

• Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

• For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"

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Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"