Licensing Specialist

Job Description:

The Licensing Specialist supports the company’s licensing and permitting process for assigned locations across multiple jurisdictions. This role is responsible for tracking renewals, preparing and submitting applications, coordinating agency follow-up, maintaining licensing records, and supporting timely completion of licensing-related requirements.

The position requires strong attention to detail, organization, follow-up, and the ability to manage multiple deadlines in a high-volume, deadline-driven environment.

Key Responsibilities

• Manage assigned license and permit renewals for company locations.
• Track renewal deadlines, submission requirements, expiration dates, and follow-up items.
• Prepare, review, and submit licensing applications, renewal forms, and required supporting documentation.
• Communicate with government agencies regarding application requirements, renewal status, missing information, and pending items.
• Maintain accurate licensing records in designated tracking systems, including status updates, notes, expiration dates, and supporting documentation.
• Save licenses, permits, applications, receipts, invoices, agency correspondence, and related documents in the appropriate system or shared drive location.
• Coordinate payment requests and supporting documentation for licensing-related fees, invoices, online payments, and check requests.
• Communicate with location leadership and internal departments regarding required documents, posted permits, inspections, decals, certificates, and renewal-related requests.
• Follow up on pending, expired, past due, or delinquent licenses and permits until resolved.
• Escalate urgent, delayed, or high-risk licensing issues to management.
• Provide routine status updates, summaries, and reporting support related to assigned licensing responsibilities.
• Assist with special projects, audits, system cleanup, and other licensing-related tasks as assigned.

Qualifications

• High school diploma or equivalent required.
• 1–3 years of experience in licensing, compliance, legal support, administrative coordination, government filings, or a related field preferred.
• Experience working with government agencies, regulatory filings, permits, renewals, or compliance deadlines preferred.
• Strong attention to detail and ability to review forms, invoices, applications, and supporting documentation accurately.
• Ability to manage multiple deadlines and follow up on open items through completion.
• Strong written and verbal communication skills.
• Ability to work independently while keeping management informed of status, delays, and issues.
• Ability to prioritize work, manage competing deadlines, and escalate concerns when needed.
• Proficiency with Microsoft Outlook, Excel, shared drives, and database or tracking systems.
• Experience with licensing, compliance, or payment request systems preferred.
• Strong organizational skills and ability to maintain complete and accurate records.

WHAT’S IN IT FOR ME?:

Dave & Buster’s / Main Event is an imaginative and dynamic company dedicated to creating innovative entertainment experiences that bring joy, laughter, and excitement to people of all ages. Our mission is to foster a culture of fun and creativity, and we take pride in our commitment to delivering memorable and unique entertainment solutions.

• Exclusive discounts on food and games at D&B & Main Event.
• Paid Time Off (PTO) that increases with tenure.
• 11 Company Holidays (Including your Birthday) & 2 Floating Holidays per year.
• Medical, dental, vision and voluntary benefits 
  • Part Time/Full Time benefits available
  • Sub Benefits:
    • Livongo, SurgeryPlus, and Telehealth benefits
• 401k with company match following 6 months of employment.
• Buster’s Legacy Fund (Support Team Members during difficult Times)
• Employee Assistance Program (EAP) Offerings.
• Work out facility on-site.
• Employee Power Card | Free Video Games.

We work hard, play hard and have FUN!

Salary Range:

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We are an equal opportunity employer and participate in E-Verify in states where required.