Full-Time Educational Technologist

About the Role:

The Educational Technologist is part of the Statewide Educational Technology Team that supports faculty, staff, and students in the use of the Learning Management System (LMS) and other educational technology tools across all learning modalities. The position collaborates with the educational technology team to provide campus or unit-level support and training and faculty professional development in the use of the LMS and educational technology. This includes support for all courses, self-paced learning modules, multimedia/interactive learning elements, accessibility standards, and other resources or tools. The focus of this position is balanced between the technical functions of educational technology and advancing pedagogically sound best practices.

Major Responsibilities:

• Collaborates with other members of the Educational Technology team and staff/faculty to plan and deliver educational technology professional development and/or training across all modalities.

• Supports faculty with the identification, implementation, and use of educational technology tools, pedagogy, and resources across all modalities as directed by the Educational Technology Coordinator.

• Supports faculty and staff in meeting required accessibility standards and student accommodations inside the Learning Management System (LMS).

• Facilitates required faculty training course(s) in the use of the Learning Management System (LMS), required online faculty certification, and other professional development courses in distance education modalities.

• Supports the Educational Technology Coordinator with student orientation and faculty onboarding related to the Learning Management System (LMS) and educational technology, as needed.

• Supports the Educational Technology Coordinator with matters relating to classroom educational technology tools and design.

• Provides helpdesk support for the Learning Management System (LMS) and related integrations and educational technology tools for students, faculty and staff.

• Contributes to the development and maintenance of the knowledge base for educational technology tools at the College.

• Provides academic course quality assurance by conducting course audits and quality reviews at the direction of campus and/or IvyOnline leadership, as needed.

• Other duties logically associated with this position may be assigned.

All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

Skills & Knowledge:

• Knowledge of various digital learning platforms such as learning management systems (Canvas, Blackboard, Brightspace, etc.), publisher platforms (Pearson’s MyLabs\Mastering, McGraw-Hill Connect, Cengage MindTap, etc.), and other platforms required.

• Knowledge of communication platforms such as email, instant messaging (Microsoft Teams, Slack), and synchronous webcast meeting tools (Zoom, Microsoft Teams, GoTo Meeting) is required.

• Knowledge of customer service and/or helpdesk support best practices and ability to deliver customer service with a calm and reassuring presence is preferred.

• Knowledge of effective teaching practices/pedagogy and best practices training is preferred.

• Possesses effective oral and written communication skills. ●

• Ability to work independently as well as collaboratively and can organize multiple tasks and projects.

• Ability to learn new systems efficiently and follow standards and practices.

Education & Experience:

• A minimum of an Associate Degree required. A Bachelor’s Degree preferred.

• Experience working in higher education is preferred.

• Experience working in a field that directly relates to the responsibilities of the position is preferred.

• Experience facilitating the integration of technology in education is preferred.

• Successful completion of Quality Matters Applying the Quality Matters Rubric (APPQMR) and Higher Education Peer Reviewer Course (PRC) is preferred and will be required as part of ongoing professional development.

Why Join Us?

• Opportunity to work on innovative and impactful projects.

• Collaborate with a team of skilled professionals.

• Competitive compensation and benefits package.

• Continuous learning and development opportunities.

Must demonstrate ability to promote an environment that reflects the broad backgrounds represented by our students and employees and which every individual feels respected and valued.

Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

Health & Wellness

• Multiple medical plan options paired with a Health Savings Account with a generous employer contribution

• Dental plan with no-cost preventive services and coverage for orthodontia

• Vision plan with low-cost exams and allowances for glasses or contact lenses

• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

• Wellness program with opportunities to earn $250 in Wellness Rewards

• Flexible Spending Accounts for healthcare (limited purpose) and dependent care

Retirement & Financial Security

• 10% employer retirement contribution, fully vested after two years

• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage

• Short-term and long-term disability benefits

Educational Benefits

• Fee remission for employees, spouses, and dependent children

• Tuition assistance for undergraduate, graduate, and doctoral programs

• Paid professional development opportunities

Work‑Life Balance

• Generous paid time off, including vacation, sick leave, holidays, and winter recess

• Flexible work arrangements where available

• Paid childbirth recovery leave (8 weeks)

• Paid parental leave (4 weeks)

Additional Perks

• Eligibility for Public Service Loan Forgiveness

• Additional discounts on gym memberships, transportation, and various retail services

Ivy Tech is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.

Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.