Manager, Sales Incentive Compensation Administration

JOB DESCRIPTION:

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott 

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to: 

• Career development with an international company where you can grow the career you dream of. 
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. 
• An excellent retirement savings plan with a high employer contribution 
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. 
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.  
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.  

The Opportunity

This onsite opportunity within Abbott Diabetes Care (ADC) offers the chance to play a critical role in driving commercial performance through best-in-class sales incentive compensation strategy and administration. Abbott is a global leader in diabetes care, dedicated to helping people with diabetes live healthier, fuller lives through innovative technologies and continuous glucose monitoring solutions.

As Manager, Sales Incentives & Administration, you will lead the administration, governance, and optimization of Abbott Diabetes Care's sales incentive compensation programs across multiple commercial channels. You will serve as a strategic business partner to Sales Leadership, Finance, HR, Commercial Excellence, and Analytics teams, ensuring incentive programs effectively drive business objectives while maintaining operational excellence, compliance, and financial accuracy.

This role requires deep expertise in incentive compensation design and administration, quota and goal management, sales performance analytics, ICM platform leadership, and process automation. The successful candidate will combine strong analytical capabilities with exceptional stakeholder management skills to enhance sales force effectiveness, improve operational scalability, and ensure the integrity of compensation processes in a dynamic, high-growth environment.

Reporting to the Senior Manager, Sales Administration & Incentives, this position offers a unique opportunity to influence commercial strategy while supporting a world-class sales organization.

What You'll Do

Incentive Compensation Strategy & Administration

• Lead the end-to-end administration of sales incentive compensation programs across multiple sales and field-based organizations.
• Partner with Sales Leadership and Commercial Excellence teams to support incentive plan design, annual goal and quota setting, performance measurement, and MBO administration.
• Drive ongoing evaluation and optimization of compensation plans through regular health checks, performance analysis, and stakeholder feedback.
• Assess effectiveness of incentive programs and recommend enhancements that align with evolving business strategies and organizational priorities.

ICM Platform & Operational Excellence

• Serve as the business owner and subject matter expert for the Incentive Compensation Management (ICM) platform.
• Ensure data integrity, system governance, and operational efficiency across all compensation-related processes.
• Lead initiatives to automate manual processes, improve reporting capabilities, and enhance overall user experience.
• Partner with IT, vendors, and external service providers to implement system improvements and support future business requirements.

Compensation Administration & Governance

• Oversee the accurate calculation, validation, and timely delivery of quarterly and annual variable compensation payments.
• Develop and maintain robust controls, audit processes, and governance frameworks to ensure compliance with corporate policies, SOX requirements, OEC guidelines, and the Abbott Code of Business Conduct.
• Manage compensation plan distribution, acknowledgment tracking, and document administration through digital workflow and contract management platforms.
• Ensure accurate maintenance of participant rosters, including new hires, transfers, promotions, territory changes, and terminations.

Analytics & Business Partnership

• Analyze sales performance and compensation outcomes to identify risks, trends, opportunities, and areas for improvement.
• Develop executive-level reporting and insights that support leadership decision-making and sales force effectiveness initiatives.
• Partner cross-functionally with Finance, HR, Sales Operations, Commercial Analytics, and Payroll to ensure alignment on compensation-related processes and outcomes.
• Serve as a key point of escalation and resolution for compensation inquiries, exception management, and field-facing support.

Leadership & Capability Building

• Provide training and ongoing support to Sales Leadership, managers, and field personnel regarding compensation plans, performance metrics, and ICM tools.
• Influence and lead cross-functional teams on strategic compensation and sales operations initiatives.
• Establish best practices and standardized processes that improve scalability, consistency, and organizational effectiveness.

Experience You'll Bring

Required Qualifications

• Bachelor's degree in Finance, Business, Economics, Mathematics, Data Analytics, Information Systems, or a related field.
• 7+ years of progressive experience in sales incentive compensation, sales operations, sales analytics, commercial excellence, or related functions.
• Demonstrated expertise in incentive compensation plan administration, sales performance management, and quota/goal-setting methodologies.
• Strong understanding of compensation concepts including quota-based plans, MBOs, accelerators, SPIFFs, draw programs, thresholds, and payout governance.
• Experience administering leading ICM platforms such as Performio, Xactly, CaptivateIQ, QuotaPath, Zeidyn Field Performance, SalesIQ, or similar solutions.
• Advanced analytical and data management skills with expertise in Excel and reporting/visualization tools such as Tableau, QlikView, Power BI, Business Objects, or equivalent platforms.
• Proven experience managing complex datasets, vendor relationships, and cross-functional projects.
• Strong financial acumen and ability to reconcile compensation calculations with Finance and Payroll requirements.
• Excellent communication, presentation, and stakeholder management skills with the ability to influence senior leaders.
• Demonstrated ability to drive process improvements, automation initiatives, and operational efficiencies.
• Exceptional problem-solving skills with strong attention to detail, accuracy, and quality.
• Proven success operating in fast-paced, deadline-driven environments while managing multiple priorities.

Preferred Qualifications

• Experience within the Medical Device, Diagnostics, Pharmaceutical, Biotechnology, or Healthcare industries.
• Experience working with third-party healthcare sales data sources such as IQVIA (IMS) and Symphony Health.
• Experience with DocuSign CLM or other contract lifecycle management solutions.
• Experience leading compensation governance, audit, and compliance initiatives.
• MBA or advanced degree preferred.

Key Success Factors

• Strategic thinker with strong operational execution capabilities.
• Trusted advisor to sales and commercial leadership.
• Data-driven decision maker with strong business acumen.
• Continuous improvement mindset with a passion for automation and scalability.
• Strong collaborator who can influence across functions and organizational levels.

Apply Now

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

Divisional Information

Medical Devices

General Medical Devices:

Our medical devices help more than 10,000 people have healthier hearts, improve quality of life for thousands of people living with chronic pain and movement disorders, and liberate more than 500,000 people with diabetes from routine fingersticks.

CRM

As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.

Diabetes

We’re focused on helping people with diabetes manage their health with life-changing products that provide accurate data to drive better-informed decisions. We’re revolutionizing the way people monitor their glucose levels with our new sensing technology.

Vascular

Abbott Vascular provides innovative, minimally invasive, and cost-effective products for treatment of vascular disease.

Neuromodulation

Our Neuromodulation business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum.

Structural Heart

Structural Heart Business Mission:  why we exist

Our business purpose is to restore health and improve quality of life through the design and provision of device and management solutions for the treatment of structural heart disease.

EP

In Abbott’s Electrophysiology (EP) business, we’re advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.

HF

In Abbott’s Heart Failure (HF) business, we’re developing solutions to diagnose, monitor and manage heart failure, allowing people to restore their health and get on with their lives.

Diagnostics

We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

Abbott Molecular is a leader in molecular diagnostics and the analysis of DNA, RNA, and proteins at the molecular level.

Our Point of Care diagnostic portfolio spans key heath and therapeutic areas, including infections disease, cardiometabolic, informatics and toxicology.

Our diagnostic solutions are used in hospitals, laboratories and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.

Our rapid diagnostics solutions are helping address some of the world’s greatest healthcare challenges.

Nutrition

Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow to keeping adult bodies strong and active. Millions of people around the world count on our leading brands – including Similac®, PediaSure®, Pedialyte®, Ensure®, and Glucerna® – to help them get the nutrients they need to live their healthiest lives

The base pay for this position is

In specific locations, the pay range may vary from the range posted.

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