IT Applications Manager

JOB DESCRIPTION:

• • Collaborate with product owners and business partners across multiple business functions to align technology solutions with business strategies.
  • Plan, design, and deliver programs to integrate products and processes from acquisitions onto assigned enterprise platform(s).
  • Propose delivery priorities with multiple business and/or business solution teams.
  • Support a cross-functional enterprise platform governance board to establish, recommend, and adjust priorities with changing business needs.
  • Collaborate with enterprise architecture to position the platform within the overall Abbott enterprise architecture and strategy, identifying, and managing integration dependencies and plans.
  • Ensure adequate system monitoring and reporting is established for assigned platform(s); measure the performance of platforms and participate in incident management activities for critical incidents, outages, or other performance issues.
  • Guide the evaluations of new IT solutions, make product selections, and lead implementations.
  • Oversee a process for intaking, prioritizing, and delivering incremental releases of functionality.
  • Closely work with process owners from various departments to build and maintain process workflows scalable across the business/various business units.
  • Accomplish results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
  • Supervise staff; including, but not limited to, organize, and prioritize work, write/conduct performance reviews, train/develop, and manage work performance.
  • Communicate goals clearly to employees to ensure understanding and success in achieving them.
  • Motivate and inspire employees to do their best work through coaching.
  • Maintain morale and support employee engagement initiatives.
  • Work independently with little oversight and direction, maintaining organization while multi-tasking.
  • Make excellent use of communication skills. 
  • Operate in a cross-cultural and complex matrix environment and build consensus across functions.
  • Demonstrate adaptability and ability to work nimbly in ambiguous situations and respond to new information or unexpected circumstances
  • Demonstrate ability to negotiate, mitigate conflict, build alliances, and achieve desired results using strong interpersonal and diplomacy skills.

• • Bachelor’s degree in Information Systems, Computer Science, Business Administration, or related field; or High School Degree/General Education Diploma and 4 years of relevant experience in lieu of Bachelor’s Degree.  
  • 5+ years of experience in information technology or product/project management experience. 
  • 3+ years of experience in large and complex implementations related to assigned platform and using program management and software development lifecycle (SDLC) project management methodologies. 
  • 3+ years of experience directly or indirectly leading a technology team or cross functional project team on implementation of a technology solution. 
  • Demonstrated project delivery involving complex business workflows or system architectures. 
  • Professional working knowledge of a variety of software and hardware solutions; multi-vendor environments and hybrid environment of on premise, co-located, and cloud-based services. 
  • Proficient in Microsoft Office. 
  • Demonstrated ability to perform the Essential Duties of the position with or without accommodation.  
  • Authorization to work in the United States without sponsorship.  
  • Certification in at least one Epic admin-level application.

• • Minimum of 5 years of experience in similar or relevant role. 
  • Applicable certifications/proficiencies with preference given to Epic Cheers (CRM), Campaigns, MyChart, and Care Everywhere. 
  • Professional working knowledge in Health Care or Biotechnology. 
  • Professional working knowledge with agile delivery methodologies. 

The base pay for this position is

In specific locations, the pay range may vary from the range posted.

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