Washington University in St. Louis

Case Worker II - Infectious Diseases

620 S Taylor, St. Louis, MO

Full-time · $55k–$82k (as posted)

First seen by offpeak October 4, 2026

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Location

SAINT LOUIS, MO 63110

Scheduled Hours

Position Summary

Provide client-centered HIV case management services and thorough bio-psychosocial assessment for individuals in coordination with the multidisciplinary healthcare team. The position will create and implement multidisciplinary care plans to include identification of educational needs and community resource referral and coordination; provide crisis intervention and supportive counseling to assist the client/family in coping with illness, disclosure of diagnosis, confidentiality issues, familial grieving, and death/dying; and coordinate access to resources in accordance with all applicable local, state, and federal guidelines and procedures. Includes management of more intensive caseload, including some clients with significant health concerns who receive home-based care. Activities include frequent assessment of needs to verify eligibility for services, planning and ordering of home-based care, and managing ongoing paperwork and documentation required to maintain eligibility for home-based care.

The Case Worker II will abide by the same strict standard of patient confidentiality that applies to all Washington University staff. The Case Worker II will work under the under the direction of senior staff. In addition to the provision of direct client services, the Case Worker II provides one of the following lead/coordination roles/duties: 1) A more intensive level (often community-based) services which requires strong clinical skills and ability to work independently; 2) Project Coordination responsibilities (special projects, reporting, caseload assignments); or 3) Clinical mentorship and/or training of CW I positions.

Job Description

Primary Duties & Responsibilities:

Conducts a comprehensive sensitive assessment with the client and family/support network as appropriate, in order to develop a plan of care to meet identified needs.
Arranges and coordinates service referrals for the client/family as needed; provides ongoing monitoring of the activities implemented to carry out the plan of care. Refers clients/families to public benefits programs as eligible.
Provides regular contact with enrolled clients and documents all contacts and service coordination activities in client records as required by program guidelines.
Educates clients/families about the basic medical and psychosocial aspects of disease in order to optimize adherence to care.
Provides proactive follow up, tracking symptoms and treatment responses.
Adheres to all applicable state laws and the department’s rules and regulations regarding programs.
Stays abreast of new resources, programs and developments. Participates in continuous training and education, including attendance at staff meeting and community meetings as assigned.

Working Conditions:
Job Location/Working Conditions

Normal office environment
Patient care setting

Physical Effort

Typically sitting at desk or table
Repetitive wrist, hand or finger movement
Occasional lifting (25 lbs or less)

Equipment

Office equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

Master’s degree or combination of education and/or experience may substitute for minimum education.

Certifications/Professional Licenses:

The list below may include all acceptable certifications, professional licenses and issuers. More than one credential, certification or professional license may be required depending on the role.

Basic Life Support - American Heart Association, Basic Life Support - American Red Cross

Work Experience:

No specific work experience is required for this position.

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.

Preferred Qualifications

Education:

No additional education unless stated elsewhere in the job posting.

Certifications/Professional Licenses:

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

Case Management, Clinical Evaluations, Community Resources, Computer Literacy, Effective Written Communication, HIPAA Compliance, Oral Communications, Patient Care, Patient Education, Prevention Programs, Referral Coordination, Team Collaboration, Team Communication

Grade

C10

Salary Range

$54,600.00 - $81,900.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

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