Director, Enterprise Learning & Capabilities

Job Title

Position Overview

Director, Enterprise Learning & Capabilities

Position Summary

The Director, Enterprise Learning & Capabilities leads Shaw's enterprise learning strategy, ensuring learning investments build workforce capabilities that strengthen business performance. This leader designs and executes innovative, skills-based, and AI-enabled learning solutions that advance The Shaw Way, accelerate leadership and workforce readiness, and create measurable business impact. Working closely with business leaders, HR leadership, and cross-functional partners, the Director establishes enterprise learning standards, drives capability-building priorities, and fosters a culture of continuous learning across the organization.

Key Responsibilities

• Enterprise Learning & Capability Strategy
  • Develop and lead Shaw's enterprise learning and capabilities strategy aligned to The Shaw Way and TS&CE priorities.
  • Manage learning offerings as an enterprise portfolio, ensuring resources are focused on high-impact initiatives.
  • Establish and reinforce enterprise standards for learning design, measurement, and business impact.
  • Consult with business leaders on workforce capability planning and strategic learning priorities.
  • Ensure all learning investments are linked to measurable capability and business outcomes.

• Learning Function Leadership
  • Lead a high-performing, agile learning organization with strengths in consulting, business acumen, analytics, and AI-enabled learning practices.
  • Continuously optimize operating models, processes, and resource allocation to maximize strategic impact.
  • Leverage automation and AI to improve efficiency across learning operations, content development, learner support, and reporting.
  • Manage learning investments with strong financial discipline and business-value accountability.
  • Lead the Learning & Capability Community of Practice to drive enterprise alignment and collaboration.
• Learning Experience & Capability Development
  • Deliver innovative, data-driven, and personalized learning experiences that support workforce readiness at scale.
  • Own enterprise onboarding operations and learning design.
  • Partner in the design and evolution of enterprise leadership development programs, including Business Accelerator, Core Pathways, and executive orientation experiences.
  • Enable enterprise adoption of skills-based development and integration of skills architecture within learning technologies.
  • Expand access to high-quality development opportunities across Shaw.

• Learning Culture & Enterprise Partnership
  • Champion a culture of continuous learning, capability growth, and shared accountability for development.
  • Partner with HR leaders and business partners to align development efforts to enterprise standards and business priorities.
  • Collaborate with Culture Enablement to strengthen The Shaw Way behaviors and leadership expectations.
  • Promote psychologically safe learning environments that support growth, innovation, and performance.
  • Elevate Shaw's learning brand internally and externally as a key component of the employee value proposition.

Shaw Leadership Competencies

Create Strategic Plan

Demonstrate Strategic Influence

Drive Results

Drive Innovation

Lead Change

Position Requirements

• Bachelor’s degree in behavioral sciences, organizational development, industrial/organizational psychology, human resources, or other related fields required and experience in a leadership position.
• 5+ years of leadership development or related experience.
• Must have proven organizational skills and are able to manage multiple projects.
• Proven people management skills and performance consultation skills.
• Must be able to work off shift as necessary and be able to travel 20% of the time.
• Must be a compelling communicator, including presentation and facilitation skills.
• Master's degree in organizational development, Organizational Behavior, or related discipline preferred. 
• Prefer broad range and depth of knowledge as it relates to organizational development philosophies and principles.

Work Shift