RHA Health Services

Family Partner

356 Biltmore Ave, Asheville, NC 28801

Full-time

First seen by offpeak October 4, 2026

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We are hiring for:

Family Partner

Type:

Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!

The Family Partner guides families, and advocates, and coordinates with local community organizations to increase successful family outcomes. The position strives to reduce and eliminate the stigma associated with the behavioral health, substance use, developmental, social, and emotional concerns the families experience and, as a result, minimize and eliminate discriminatory acts. They utilize and educate families on strength-based interventions that promote recovery, symptom reduction, increased coping skills, and achievement of the highest level of functioning in the community. The Family Partner provides highly individualized services in the community and provides and supports family self-determination and decision-making.

Job Requirements:

Must have lived experience as a primary caregiver for a child who has/had mental health, substance use disorders, or intellectual/developmental disability AND Experience in navigating any of the child and family-serving systems and teaching the family members who are involved
Bachelor’s degree in a human services field from an accredited university and one year of experience working with the target population; or an associate degree in a human services field from an accredited school and two years of experience working with children/adolescents/transition-age youth; or a high school diploma or GED and a minimum of four years of experience working with children, adolescents or transition-age youth
Must hold or is in the process of holding a National Certification in Family Partner

Responsibilities:

Participate in family care planning meetings and process for the families served to include but not limited to DSS, schools, DJJ, medical, behavioral health and substance use agencies, courts, and probation. 5% ·
Utilize first-hand experiences using a system of care values and principles and recommend best practices based on the current state and national data. 5%
Teach and model alternative skills and attitudes for parenting and interacting with children/adolescents/emerging adults and the community providers offering services. 5%
Help families to navigate the multiple systems of care available by providing information about admission criteria, treatment options available, and possible barriers through a strength based lens. 10%
Advocate for individual and family needs with all agencies and organizations available to offer support and treatment while teaching the family members to advocate for themselves also. 65%
Work closely and communicate with the rest of the MORE’s team regarding the current service plan, resource needs, and goals met. 5%
Attends seminars and meetings when available. Maintains knowledge by reading up-to-date articles, books, etc. Maintains a continuing education program by attending in-service training when scheduled. Serves as an advocate for consumers within the facility and the community. 5%

Pre-employment screening:

Complete criminal background
Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
Drug testing
Education verification and other credentialing based on position requirements.
Proof of employment history or references (if required)
Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
Employee perks and discount program: to help you save money!
Paid Time Off (full-time employees only)
Health/Insurance (full-time employees only)
401(k) retirement savings program
Wellbeing Programs: Physical, Emotional and Financial
Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
Training: Free CPR, first aid, and job-specific training opportunities

*contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA:

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

If you are ready to make a difference in the lives of people we serve and support apply to join the team today.