BNY
Vice President, Client Implementations Manager
500 Ross Street, Pittsburgh, PA 15219
Full-time
First seen by offpeak October 4, 2026
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- Responsible for project/program management of complex projects and programs for new business.
- Collaborates with internal Key Partners and clients to facilitate the conversion of new client’s assets, processes, and procedures from current custodian(s) to BNY.
- Deploys full program governance with standard artifacts to track project plan assignments.
- Coordinates the planning, scheduling, reporting, and issue / risk tracking, escalates project/program risks to management and works with internal and external stakeholders to meet target onboarding/conversion timelines.
- Lead Client Conversion and Change improvement initiatives.
- Provides leadership and recommendations for overall success of complex onboardings/conversions to ensure the highest quality of project delivery and client satisfaction
- Collaborates with firm-wide resources (Operations, Product, Technology, Legal, etc.) to ensure client onboarding/conversion needs are being addressed and ensures alignment across teams
- Proactively manages client expectations by evaluating scope creep, material project changes, and customized operating models
- Bachelor’s degree or the equivalent
- 5 -10+ years of total work experience preferred
- Project Management Certification is strongly preferred
- Experience in client-facing and/or project management roles is strongly recommended