Work-Study Assistant (Residential Student Technicians) | Office of Housing & Residence Life

Job Title

Agency

Department

Proposed Minimum Salary

Job Location

Job Type

Job Description

Multiple Vacancies Available Across Campus

Residential Student Technicians (RSTs) support the daily operations of the Office of Housing & Residence Life by providing customer service, administrative assistance, operational support, and engagement initiatives that contribute to a safe, welcoming, and student-centered residential community. Assignments vary based on departmental needs and may include front desk operations, office support, residential life/education, facilities support, summer conferences or special events, special projects, and other departmental initiatives.

Essential Responsibilities

• Provide exceptional customer service to residents, guests, faculty, staff, and visitors.
• Assist with front desk operations, office coverage, and administrative tasks.
• Answer phones, emails, and general housing inquiries.
• Support residence hall opening, closing, move-in, and move-out processes.
• Assist with educational, social, and departmental events.
• Report maintenance, safety, or operational concerns to professional staff.
• Provide logistical and set-up/tear down support for event spaces
• Maintain confidentiality and comply with FERPA and university policies.
• Complete special projects and other duties as assigned.
• Other duties as assigned.

Required Qualifications

• Current Prairie View A&M University student.
• Eligible for Federal Work-Study.
• Good academic (minimum cumulative 2.5 GPA) and disciplinary standing
• Ability to work up to 20 hours per week.
• Ability to work evenings and weekends as needed

Preferred Qualifications

• Strong customer service and communication skills.
• Dependable, organized, and professional.
• Experience with Microsoft Office or similar software.
• Ability to work independently and collaboratively.

Knowledge, Skills & Abilities

• Excellent interpersonal communication.
• Professional judgment and problem-solving.
• Time management and reliability.
• Commitment to customer service and teamwork.

Areas of Assignment

• Housing Operations
• Community Service Desks
• Residential/Life Education
• Commuter Student Support Services
• Marketing & Outreach
• Facilities Support/ Event/Room Set-up
• Summer Conferences/Event Services
• Special Projects
• Commuter Student Support Services

Basic Work Expectations

• Complete required training.
• Report to work on time and complete scheduled hours.
• Wear the appropriate work uniform or attire assigned.
• Maintain professionalism and confidentiality.
• Represent Housing & Residence Life positively.
• Follow all university and departmental policies.

*This posting is not intended to cover all work responsibilities but provide a general understanding of the basic responsibilities and expectations. A more complete employment agreement for review and signature will be provided for successful candidates.

Job Close Date:

• Open until filled

Required Attachments: 

Please attach all required documents listed below in the attachment box labeled as either “Resume/CV or Resume/Cover Letter” on the application. Multiple attachments may be included in the “Resume/CV” or Resume/Cover Letter” attachment box.  Any additional attachments provided outside of the required documents listed below are considered optional. 

• Resume or Curriculum Vitae 
• Cover Letter 

Application Submission Guidelines:  

All applicants are required to apply via our Career Site on or before the closing date indicated on the job posting. Applicant inquiries received via email and websites such as Indeed, HigherEdJobs, etc. will not be considered unless the individual has applied to the available position via the PVAMU Career site. 

The required documents listed in the above "Required Attachments" section must be attached to the application prior to the job closing date indicated to ensure full consideration for the application submitted. Please contact the Office of Human Resource on or before the closing date indicated above at 936-261-1730 or jobs@pvamu.edu should you need assistance with the online application process. 

Background Check Requirements: 

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.