Housing Operations Coordinator (Student Development Specialist II)

Job Title

Agency

Department

Proposed Minimum Salary

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Job Description

A Glimpse of the Job

The Housing Operations Coordinator for Campus Living & Learning is responsible for assisting the Assistant Director of Housing Operations in oversight of residence hall buildings and spaces. This includes but is not limited to building, space, and furniture inspections and working collaboratively with appropriate entities to address custodial, maintenance, and facility needs to maintain the best living and learning environment for students living on campus. This is a live-on position that will participate in the campus on-call rotation and serve as essential personnel.

Essential Duties/Tasks:

Live on campus in Residence Hall Apartment, some required weekend/evening responsibilities. Serves on an on-call rotation. In the case of hurricane or other campus change or closure possible relocation may be required, ability to work cooperatively with others.

Coordination:

• Works collaboratively with all entities (including SSC and contracted companies) having responsibility for the upkeep, safety, accessibility, and compliance of university on-campus housing to ensure residence hall buildings receive the best possible care and services. Monitors the progress and completion of work orders submitted regarding departmental spaces and buildings. Coordinates the selection and approval of furniture and equipment purchases for the department. Assists the Assistant Director of Housing Operations with planning preventative maintenance, rotating renovations, capital improvement projects, and construction initiatives within the residence halls. Collaborates with Housing Coordinators to ensure the timely completion of submitted residential work orders.
• Supervises student staff assigned to Housing Operations, including Desk Assistants and other operations-focused student employees. Provides training, scheduling support, performance management, and ongoing development for supervised staff. Additional student staff positions may be supervised as departmental needs and budget resources allow.
• Performs and coordinates various inspections, conducts site visits, and represents Campus Living & Learning at meetings regarding services provided by SSC and external vendors for maintenance, renovation, and construction projects. Provides needed assistance and redundancy with StarRez software, housing assignments, occupancy management, and departmental processes.
• Assists with continuity of residential operations during staff vacancies or extended absences. In the event of a Housing Coordinator vacancy, may temporarily assume select supervisory and operational responsibilities necessary to support residential communities and maintain departmental operations.
• Coordinates the department’s housing accommodations process in partnership with the Office of Disability Resources at TAMU, serving as the primary departmental point of contact for approved accommodations and overseeing the logistics, communication, and implementation necessary to ensure a smooth and efficient process.

Communication:

• Serves as the liaison between students, Campus Living & Learning staff, Disability Resources, and facilities personnel regarding residential facility concerns and approved housing accommodations. Coordinates modifications to residential spaces and furnishings necessary to implement approved ADA and housing accommodation requests. Communicates timelines for substantial repairs within residential rooms. Organizes residence hall opening and closing processes with other live-on staff. Schedules and coordinates safety walkthroughs. Maintains signage and community spaces within residence hall buildings.

Educational Leadership:

• Takes part in a Divisional Curriculum by planning, developing and implementing educational programs within the residence halls. Programming and marketing initiatives will center housing operations as well as safety (fire, weather, coastal humidity, etc.), and crisis management.
• Serves as a student conduct hearing officer and adjudicates assigned residential conduct cases in accordance with university policies and procedures. Participates in conduct-related meetings, documentation, sanctions, and educational interventions as appropriate.

Campus/Student Involvement:

• Attends, participates in, and helps plan numerous Student Activities events (New Student Conference, Fall Festival, Howdy Week, etc.) Assists in the presentation of leadership workshops/campus orientations and other presentations as needed. Serves on campus committees. May advise various student groups.

On-Call/Crisis Management/Other:

• Lives in on-campus provided apartment. Responds to campus emergencies and works an on-call shift 1-2 weeks and weekends a month. This position is considered essential personnel in the event of a crisis response incident.
• Performs additional responsibilities in support of departmental and institutional priorities.

What you need to know

Salary: $45,000 annually

Special Instructions: A cover letter and resume are strongly recommended. You may upload these in the CV/Resume section.

Required Education and Experience

• Bachelor's degree or equivalent combination of education and experience.
• One year of experience in student affairs work or related specialty.

Preferred Qualifications

• Master’s degree in Higher Education/Student Affairs-related field.
• 2+ years of experience in Housing and operations or a Student Affairs related field at a professional/graduate level.

Knowledge, Skills, and Abilities

• Ability to effectively communicate both orally and in writing.
• Strong interpersonal and organizational skills.
• Working knowledge of StarRez, Onity, Ving/VisiOnline.
• Ability to multitask and work cooperatively with others.

Other Requirements and Factors

• This position is security sensitive
• This position requires compliance with state and federal laws/codes and Texas A&M University System/TAMU policies, regulations, rules and procedures
• All tasks and job responsibilities must be performed safely without injury to self or others in compliance with System and University safety requirements

Who we are

We are the ocean campus of Texas A&M University at Galveston. Our employees come from throughout the world, with many different perspectives, talents, lived experiences, and interests. Aggies by the Sea promote a welcoming and highly productive work environment. We support the university’s goals to recruit and retain a quality workforce and encourage life-long learning practices.  We will do our part to assist you in your new position and encourage you to take advantage of training and development opportunities that are available to help you be successful.

Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.