Medical Director Penny George Institute for Health and Healing

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Job Description:

The Medical Director is responsible for direct patient care and for medical leadership across the Penny George Institute for Health and Healing. The role partners with the Director of Operations and practice management to oversee the clinical care delivery model across all areas of the institute, supports medical practice operations, facilitate communication among providers, leaders and staff, and advance quality, patient experience, access, productivity and financial performance. Physicians and advanced practice providers within PGIHH report to this position. The Medical Director reports to the System Clinical Officer of Continuing Care and Population Health.

Principle Responsibilities

Medical and Clinical Leadership in the Institute

• Monitors activities related to the delivery of medical care and clinical services across PGIHH sites and service offerings.

• Provides physician oversight of the comprehensive PGIHH clinical care delivery model and establishes a clear, compelling vision that helps providers and staff understand their contribution to the work.

• Partners with the Director of Operations, Practice Manager and PGIHH leadership team to translate strategy into coordinated priorities, policies, agendas and execution plans.

• Facilitates communication among physicians, advanced practice providers, site administration, operational leaders and employees.

• Leads and co-facilitates provider, department and committee meetings as determined by the PGIHH leadership team.

• Leads projects and initiatives as determined by the PGIHH leadership team and shares accountability for successful deployment of Institute strategic initiatives.

• May participate in additional medical staff committees, system committees and Allina Health Group initiatives.

Physician and APP Leadership, Management and Development

• Oversees physicians and advanced practice providers within PGIHH, including performance management, staffing, evaluation and hiring decisions.

• Communicates and engages providers in key initiatives by articulating the care model, care delivery vision, priorities and expectations.

• Assists with recruitment, selection and onboarding of high-talent providers.

• Conducts orientation for new physicians and advanced practice providers and supports ongoing practice education.

• Completes annual provider performance reviews and provides timely coaching and follow-up.

• Assists in deploying provider engagement action plans.

• May guide physicians and advanced practice providers in patient treatment decisions.

Operations, Access and Financial Performance

• Partners with operational leadership to support institute operations, including provider productivity, patient access, practice education, coding and billing initiatives, and new-provider orientation.

• Monitors provider productivity and access and addresses issues in a timely manner in partnership with the Director of Operations and Practice Manager.

• Ensures provider resources are aligned to support optimal patient access.

• Manages budget and financial performance for physician services.

• Identifies changes in support or resources that affect the work and escalates them to the appropriate level of leadership.

Quality, Patient Experience and Continuous Improvement

• Leads development of PGIHH quality performance objectives and the clinical quality agenda.

• Uses quality improvement tools and effective change management methods to improve care delivery, patient outcomes and workflows.

• Partners with the Director of Operations and Practice Manager to lead and deploy improvement initiatives.

• Is responsible for clinical quality outcomes and leads efforts to achieve quality measure goals.

• Rounds on providers, staff and patients to inform improvements in care delivery and experience.

• Promotes timely resolution of patient complaints and concerns and supports a service-recovery mindset.

• May participate in peer review and quality assurance activities.

Safety, Risk, Compliance and Collaboration

• Partners with the Director of Operations to support adherence to safety, risk management and compliance policies and procedures.
• Partners with management staff to communicate and engage the interdisciplinary team in key initiatives.
• Seeks opportunities for leadership development, including meeting facilitation and representation within PGIHH and across Allina Health Group.
• May provide input into hiring and promotion decisions for unit staff and may conduct education for physicians and staff.

Direct Patient Care

• Reviews each patient’s medical history while collecting, prioritizing and synthesizing comprehensive data pertinent to the patient’s health or situation.

• Evaluates, interprets and coordinates information to make decisions and recommendations regarding patient care.

• Provides education, consultation or intervention to patients and their families as part of the treatment plan.

• Works collaboratively with patients to improve health and well-being.

• Practices thoughtfully, with consideration for cultural diversity, individual autonomy and legal responsibilities.

• Documents care electronically in accordance with licensure and scope of practice.

• Actively participates in a multidisciplinary approach to case management.

• May provide care in ambulatory, inpatient or outpatient settings and may participate in an on-call rotation.

Required Qualifications

• Doctoral/Ph.D. level advanced degree in Doctor of Medicine, Doctor of Osteopathic Medicine or foreign equivalent from an approved school of medicine and

• Completed a residency program as applicable to their clinical specialty

• 7+ years of demonstrated experience in designated specialty

• Board certification in Integrative Medicine, Functional Medicine or Preventive Medicine.

Licenses/Certifications

• Licensed Physician - MN Board of Medical Practice required upon hire
• ACLS-BLS Tier 3 - Multisource required within 180 Days
• PALS - Pediatric Advance Life Support - Multisource required depending on business unit upon hire
• NRP - Neonatal Resuscitation - Multisource required depending on business unit upon hire
• Licensed Physician - WI required upon hire
• Board Certification in specialty that this role is leading required upon hire
• Drug Enforcement Agency Certificate required upon hire
• Prescription Monitoring Program required upon hire
• National Provider Identifier required upon hire

Physical Demands

• Medium Work*: Lifting weight up to 32 lbs. occasionally (*Allina Safe Patient Moving Policy), up to 25 lbs. frequently

Other Duties

• Performs other duties as assigned.

Pay Range

Allina Health is committed to adhering with all applicable local, state and federal minimum wage requirements.

Benefit Summary

At Allina Health, we believe safe, compassionate care starts with supporting those who provide it. That’s why we invest in your growth and well-being — professionally and personally. When you join our team, you’ll have access to comprehensive benefits designed to support your mind, body, spirit, and community.

Benefits include:

• Health & Wellness – Competitive medical and dental plans, plus optional vision, legal, and other voluntary benefits.

• Financial Protection – Employer-paid life insurance, short-term and long-term disability coverage.

• Retirement Savings – Includes employer match and an annual Allina contribution to your 401(k) plan, plus options for supplemental savings and deferred compensation plans.

• Professional Support – Reimbursement for state licensure, DEA registration, and board certification fees.

• Malpractice Coverage – Employer-paid insurance, including tail coverage.

• Student Loan Assistance – Guidance through the Federal Public Service Loan Forgiveness Program (Allina Health is a 501(c)(3) eligible employer).

• Education & Development – Generous annual CME allowance and technology stipend.

• Well-Being – Access to the Center for Provider Well-being which is committed to the promotion of professional fulfillment through organization and individual initiatives, research and education.

• Additional Perks – Many positions include relocation assistance, a signing bonus, educational assistance, and immigration support. Contact the recruiter for eligibility & details.

*Benefit eligibility/offerings are determined by FTE and if you are represented by a union.