Supervisor, Specimen Processor

• Supervise the day-to-day operations of the Client Services/Specimen Receiving department.
• Ensure strict adherence to standard operation procedures, regulatory requirements, and company policies.
• Ensure proper instrument maintenance is completed in a timely manner.
• Monitor and manage sample accessioning, registration, and cancellations.
• Ensure the department is maintained in a clean and organized manner including proper sample, material and supply storage, and that department supplies are within established inventory levels.
• Maintain adequate department staffing and production work schedules, employee time records and time off requests.
• Monitor staff performance, train and/or mentor new employees, perform competency assessments, evaluate and counsel department personnel, make recommendations regarding terminating, promoting, demoting of department personnel.
• Conduct and attend meetings.
• Interview prospective new hires and provide recommendations to management
• Track and trend sample shipment problems and provide end of month data to management. Participate in courier scheduling and routing.
• Assist in the development of standard operating procedures and policies as they pertain to the department. Coordinate and implement the integration of new processes and procedures into the routine workflow.
• Assist with analyzing and resolving deviations, root-cause analysis and deviation occurrence reports as necessary.
• Document, investigate, communicate and resolve Specimen Receiving issues and sample reconciliation discrepancies.
• Create and develop efficient work flows and coordination between specimen processing to resulting.
• Review operational expenses to identify problems, concerns, and opportunities for improvement in order to provide advice and direction to the team members and supervisors to achieve operational goals.

• Knowledge of service delivery protocol and laboratory standards.
• Ability to give and receive feedback in laboratory supervision, both informally and formally.
• Possesses a high standard of record keeping.
• Excellent verbal, written and interpersonal communication skills.
• Proficiency with computers, including Microsoft Office.
• Ability to flex hours and work nights and/or weekends as needed to support the success of the laboratory.

EDUCATION:

• High School Diploma or General Education Degree (GED) is required.

EXPERIENCE:

• Five (5) years work experience in a laboratory or similar environment (e.g., maintaining sample integrity, following procedures and protocols, and/or sample collection/handling) is required.  

This position may require the ability to maintain the security and integrity of UT San Antonio and its infrastructure per Texas EO-GA-48.