Porter

Location

Business

We believe home is more than a place to live. It’s where life happens; connections are made, and communities grow. That’s why we’re committed to creating welcoming places where our residents feel at home, and our people have the opportunity to make a meaningful impact.

If you’re ready to be a part of our team, we encourage you to apply.

Job Description

Overview:

The Porter maintains the cleanliness, safety, and curb appeal of a community across its grounds, breezeways, amenity spaces, and common areas. Working throughout multiple buildings and outdoor areas, the Porter keeps the property clean, orderly, and welcoming for residents, prospects, and guests, and supports the maintenance team with trash-outs, make-ready turns, and light repairs.

1. Grounds & Curb Appeal (55%)

• Conduct daily property walks to police litter and debris from grounds, lakes, parking lots, sidewalks, breezeways, stairwells, and entrances
• Maintain trash and recycling areas, including dumpster and compactor enclosures; break down boxes, keep enclosures clean, and ensure gates and doors are secured
• Service the valet trash program where applicable, and keep breezeway landings free of trash and personal items per community policy
• Maintain pet waste stations, dog parks, and playground areas; restock bags and remove waste
• Remove cobwebs, dirt, and debris from breezeways, railings, light fixtures, signage, and entry doors
• Pressure wash breezeways, sidewalks, stairwells, pool decks, and building exteriors as scheduled
• Remove gum, graffiti, and stains from common surfaces
• Perform seasonal grounds work such as leaf and snow removal, salting/de-icing walkways, and basic landscaping support (weeding, edging touch-ups, mulch spreading) as directed
• Clean entry and directional signs 

2. Common Area & Amenity Cleaning (20%)

• Clean and maintain the leasing office, clubhouse, fitness center, business center, mail center, laundry rooms, and model/vacant units
• Clean and restock common-area and amenity restrooms
• Skim debris from the pool, straighten and clean pool furniture, and keep the pool deck, lakes, and gates clean and safe
• Sweep, mop, scrub, wax, and polish common-area floors; clean carpets, rugs, upholstered furniture, and window glass
• Dust and wipe down furniture, fixtures, and equipment in common areas
• Set up and break down tables, chairs, and furnishings for resident events or community meetings
  

3. Cleaning & Sanitation

• Wet- or dry-mop floors, shampoo carpets and rugs, wash walls and glass, and remove rubbish
• Sweep, scrub, wax, and polish floors, lighting fixtures, and trim
• Empty and sanitize trash receptacles throughout common areas

4. Maintenance & Make-Ready Support (5%)

• Replace common-area and exterior light bulbs and report burned-out fixtures or lighting outages
• Assist the maintenance team with make-ready/unit turns, including trash-outs of vacant units and hauling debris and old appliances
• Transport tools, equipment, appliances, and supplies between buildings and units

5. Resident Service & Communication (5%)

• Distribute community notices, flyers, and door hangers as directed
• Provide courteous, professional service to residents, prospects, and vendors
• Support a clean, safe, and positive community environment that reflects well on the property

6. Safety & Reporting (5%)

• Inspects grounds and common areas for hazards, reports unsafe conditions, needed repairs, and policy violations to the supervisor, and follows all safety procedures and proper equipment and chemical handling.

7. Any additional job duties as assigned by your supervisor 

• Computer and smart phone literacy required. Must be able to communicate clearly and effectively in English, both verbally and in writing, for all work-related responsibilities. Multilingual skills are a plus.

Education
High school diploma/GED required

Work Experience

<1 Year of experience in:

• Prior custodial, groundskeeping, or general maintenance experience on a multi-unit residential or commercial property.
• Ability to work outdoors in all weather conditions and perform physical labor, including lifting, bending, and climbing stairs, throughout the shift.
• Dependable and punctual; follows instructions, safety procedures, and management direction.

Licenses & Certifications

Valid driver's license (for operating community/maintenance vehicles or golf cart) preferred

Great Incentives!

We care about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include: 

• Full benefits package 
• Generous paid time off 
• 401(k) with company match 
• Growth and advancement opportunities 
• Lucrative referral bonus program 
• Incredible associate rental discount if you choose to live on-site! Who wouldn’t want to live at one of our beautiful properties (especially at a discounted rate)?! 

Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplace

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