UABOS Turkey: IT Manager

Title:

Belong, Connect, Grow, with KBR!

Program Summary

The KBR UABOS Program provides comprehensive BASE OPERATING SUPPORT – INSTALLATION (BOS-I) services at Incirlik Air Base in Turkey.  These services are delivered to support the 39th Air Base Wing, mission partners, and tenant units, encompassing a diverse range of personnel including transient, temporary duty (TDY), permanent party, and rotational personnel.  The program ensures the seamless functioning of operations, maintenance, and support activities essential for the sustained mission readiness and operational effectiveness of UABOS and its associated units.

Job Summary

The UABOS (Turkey) IT Manager will provide on-site IT support for the United States Air Forces in Europe Air Forces Africa Base Operating Support (UABOS) in Turkey. This role requires a highly skilled professional with specialized expertise in IT management, capable of interpreting business needs, recommending best practices, and identifying innovative technical solutions. The IT Manager will work independently, leveraging advanced technical skills to resolve complex IT challenges efficiently

Roles and Responsibilities

• Support the identification and implementation of process changes to improve customer support.
• Identification and implementation of process changes to improve support to the customer.
• Provide help desk support to the entire Team to include subcontractors as required.
• Coordinate with the KBR corporate IT Helpdesk on new user account creation and maintenance.
• Act as a trusted liaison with IT and Program personnel to deliver desired solutions.
• Manage site mobilizations and demobilizations, as well as full life cycle support.
• Resolve, or work with technical teams to resolve, complex problems brought forth by Projects and users.
• Coordinate with Operational Management and IT staff to accumulate and report information as requested.
• Gather and refine specifications and requirements based on technical and functional needs.
• Maintain local user accounts and act as the local KBR system Security Officer
• Maintain and troubleshoot operational network infrastructure, including routers, switches, and wireless devices.
• Perform computer imaging and deployment.
• Assist users with hardware and software configuration of computers and accessories.
• Assist with troubleshooting and repair of IT equipment (PCs, printers, and scanners, etc.).
• Provide local client support for a variety of business applications
• Provide additional assistance as needed to support requirements and directives.
• Perform regular system backups to ensure protection of data.
• Perform other duties as assigned.

Basic Qualifications

• Must be a U.S. Citizen with a current U.S. Driver’s License (minimum “C” Class)
• Must possess passport book (not passport card) with at least 12 months of remaining validity AND with at least 4 blank visa/stamp pages remaining.
• Must possess driver's license with at least 6 months of remaining validity
• Shall possess an Associate’s or higher degree in Computer Science from an accredited college, university, or equivalent and DoD 8570 .01-M IAT Level I
• Must currently possess or be able to obtain a U.S. Government (USG) issued Secret Clearance
• Shall have four years’ experience administering a mini-computer system and local area network (LAN).
• Shall be capable of connecting system hardware, personal computer hardware and loading software on the mini-computer system and personal computer, printers, and peripherals.
• Capable of performing data systems backups
• Shall be capable of connecting system hardware, personal computer hardware and loading software on the mini-computer system and personal computer.

• Proficiency in using computers and related software such as Microsoft Office and other common office products.
• Knowledge in systems specific to Civil Engineering, NexGen IT System(s) and associated subsystems.

Preferred Qualifications

• B.A./B.S. in Computer Science or other related program fields, or equivalent in work experience.
• Experience managing and/or working OCONUS within a United States Government contract.