HR Generalist

Location: HQ - Williamsburg, Brooklyn

Status: Full-time / 100% on-site

Position Summary: The HR Generalist is responsible for supporting a broad range of human resources functions, including employee relations, recruitment, onboarding, performance management, HR administration, compliance, and employee engagement. This role serves as a trusted resource for our employees and managers while helping ensure HR policies and practices are consistently and effectively implemented. This role will focus on supporting our various populations across North America, providing a positive employee experience in a fast-paced, frontline environment.

RESPONSIBILITIES

Key Responsibilities:

Employee Relations & HR Support

• Serve as a first-level HR resource for store leadership teams and retail employees, providing guidance on workplace concerns, policies, and procedures.
• Serve as an intake point and administrative facilitatory for store-level employee concerns, conducting initial fact-finding and partner with HR leadership on resolutions.
• Manage documentation related to employee performance, disciplinary actions, and workplace investigations.
• Be the initial point of contact for employee-related questions on time and attendance, disciplinary actions, performance plans, etc.
• Manage day-to-day HR operations and provide guidance to employees and managers on HR policies, procedures, and workplace practices.
• Conduct regular store visits within the NYC Market to build relationships with employees and maintain a strong HR presence in retail locations.
  
  

Retail Onboarding & HRIS Management

• Support hiring managers and HR Operations team by coordinating the new hire onboarding process for all retail employees, ensuring timely entry into Workday (HRIS) and processing IT requests.
• Support hiring managers and HR Operations with verifying the compliance and integrity of all new hire documentation, including I-9s, Wage Acknowledgement Forms and employment eligibility to completion. 
• Create, train, and present HR Compliance and SOP related material for Retail New Hire Onboardings, in partnership with Retail Onboarding Partners, as needed.
  

HR Compliance & Administration

• Partner with HRBPs and HR Operations to ensure timely and accurate submission of new hire and termination details, including completed onboarding paperwork, IT offboarding, final paychecks (where applicable), etc.
• Support  HRBP and HR Operations Team to support HR audits and reviewing reports, tracking compliance metrics and ensuring accurate employee records.
• Maintain employee personnel files and support the HR Operations team with processing unemployment claims, employment verifications, and leave of absence documentation.
  
  

Other

• Partner with the HR Operations team to provide benefits-related support, directing employees to appropriate resources as needed.
• Assist with drafting and updating HR communications, including employee handbooks, policy updates, and store-specific HR announcements.
• Assist with special HR projects and initiatives such as employee engagement initiatives, training rollouts, and compliance tracking.
• Support the full employee lifecycle, including recruitment, onboarding, transfers, promotions, performance management, and offboarding.
• Facilitate new-hire onboarding and ensure employees receive required documentation, training, and resources.
• Maintain accurate and confidential employee records and HRIS information.
• Assist with employee relations matters, including workplace concerns, investigations, performance issues, and conflict resolution.
• Partner with managers on performance reviews, disciplinary actions, and employee development.
• Help ensure compliance with federal, state, and local employment laws and company policies.
• Prepare HR reports, metrics, and documentation as needed.
• Support employee engagement, recognition, retention, and organizational development initiatives.
• Assist with the development and implementation of HR policies, procedures, and programs.
• Maintain knowledge of current HR trends, employment regulations, and best practices.
• Handle sensitive employee information with discretion and confidentiality.
• Perform other HR-related duties and special projects as assigned.

Education:

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.

Experience:

• 2-5 years of HR experience, including familiarity with basic employment law (EEO, FLSA, HIPAA, etc.)
• Experience working with Retail and/or Food & Beverage industries is preferred.
• Experience working at either a scaling/fast growing company or at a large scale company with experience in crafting scalable and consistent processes.
• Working knowledge of employment laws and HR best practices.

Skills/Abilities:

• Extremely organized, detail oriented, and analytical 
• Ability to build effective relationships with employees and managers at all levels.
• Strong computer skills, particularly Excel and PowerPoint
• Experience with HRIS systems and Google suite or comparable tools.
• Excellent written, verbal, and interpersonal communication skills.
• Must be able to handle multiple priorities 
• Possess a natural, yet professional ease at working with and relating to the needs of employees in a fast-paced, ever-changing environment
• Must be flexible to adapt to these changing business needs or special projects
• Must be able to exercise discretion and maintain confidentiality where appropriate

WHO YOU ARE

Professional Characteristics:

• Organized & detail oriented
• Communicative & collaborative
• Adaptive & versatile

Personal Characteristics:

• Solution-driven
• Reliable
• Resourceful

WHO WE ARE

Established in 2011 in New York City, Kith is a lifestyle brand and specialty retailer that offers seasonal collections of men’s, women’s and children’s apparel, accessories and footwear through a distinct lens of personal storytelling. Kith embodies a multi-faceted lifestyle, with uncompromising detail to fabrication and design. Led by Founder, CEO and Creative Director Ronnie Fieg, the brand is known globally for evoking nostalgia from a dynamic point of view, and working closely with a carefully selected set of best-in-class collaborators.

Kith operates 16 standalone boutiques around the world, and 3 shop-in-shops. Kith Treats, conceived from Fieg’s childhood love for cereal, operates in 10 locations, as well as Sadelle’s at Kith restaurants in Paris, Miami Design District, Toronto and Seoul.

The Kinnect Foundation, a non-profit established and operated by Kith, is a non-profit devoted to creating positive change through education, community and social impact.

Kith is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

All career opportunities offered by Kith are fully on site, and if contacted, all email communication will come from a kith.com or kithnyc.com email address. Please note that any correspondence from an alternative email domain, or offering anything other than in-person work, is fraudulent.