Senior Applications Specialist | Enterprise Resource Planning (ERP)

Our Mission: Quality, compassionate care for all.

Our Vision: Reimagine health care through connection, service and innovation.

Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

Join the IT ERP Team at Logan Health!

Location: Logan Health Medical Center – Kalispell, Montana
Schedule: Day Shift – 8 Hours | Full-Time – 40 Hours 

Following successful on-site onboarding, this role may offer the opportunity to transition to a hybrid work arrangement, based on performance and at the discretion of leadership.

At Logan Health, technology plays a vital role in delivering exceptional patient care. We are seeking a Senior Applications Specialist ERP who thrives at the intersection of healthcare operations and technology. In this role, you’ll serve as a project leader and subject matter expert responsible for implementing, supporting, and optimizing the healthcare information systems that power our organization.

This position partners closely with clinical, operational, and technical teams to translate real-world healthcare needs into effective system solutions. You will help ensure our application systems are functional, integrated, and continuously improving — ultimately supporting caregivers in delivering outstanding patient care.

If you enjoy problem-solving, collaborating across teams, and making meaningful improvements to healthcare technology, this role offers an opportunity to make a real impact.

What You’ll Do

Application Support & Optimization

• Provide high-quality customer service and end-user support, including configuring applications, building system tables/dictionaries, creating user access, troubleshooting issues, and ensuring timely resolution or escalation across our entire ERP system.

• Monitor service requests and system functionality, identify problems and root causes, and lead efforts to resolve issues and improve system performance.

• Collaborate with end users to implement, optimize, and maintain application systems and content.

Project Management & Implementation

• Serve as project manager for the implementation, support, and integration of healthcare information systems.

• Participate in system planning, design, build, testing, training, and go-live activities.

• Manage work plans, timelines, and project tasks while coordinating with users, vendors, and leadership.

• Facilitate project teams and guide decision-making across departments to ensure successful project outcomes.

Systems Integration & Workflow Improvement

• Translate clinical and operational needs into functional system requirements.

• Serve as liaison between end users and software vendors.

• Assist with development of system interfaces, workflow design, table mapping, and specification development.

• Conduct integrated system testing and apply quality management principles to ensure system reliability.

Continuous Improvement

• Demonstrate strong problem-solving, analytical thinking, and issue management skills.

• Support change management and production system updates.

• Stay current with healthcare technology trends and pursue professional development opportunities.

Required Qualifications

• Minimum of one of the following:

  • Bachelor’s degree in Health Information Management, Computer Science, Health Information Technology, or related field, OR

  • 5+ years of healthcare IT or related industry experience

• Experience with Enterprise Resource Planning

  • Current Oracle Fusion certification, or ability to obtain within 30 days of hire

• Demonstrated project management experience, including implementation of software application systems

• Strong problem-solving, analytical, and leadership skills

• Excellent verbal and written communication skills, with the ability to communicate effectively with diverse audiences

• Strong organizational skills, attention to detail, and ability to prioritize and manage multiple tasks

• Ability to work independently and collaboratively in a team environment

• Strong interpersonal skills and ability to handle sensitive or confidential information with professionalism

• Solid understanding of personal computers and common software applications (such as Microsoft Office)

Preferred Qualifications

• Experience working with hospital or clinic application systems

• Experience with Meditech and/or Oracle Fusion

• Experience supporting software application implementation and optimization

• Familiarity with database structures, reporting tools, or data management systems

• Knowledge of healthcare workflows and clinical operations

Why Join Logan Health?

At Logan Health, we believe technology should empower caregivers and improve patient outcomes. In this role, you’ll help shape the systems that support care across our organization while collaborating with talented clinical and operational teams.

We offer the opportunity to work on meaningful projects that directly impact healthcare delivery in our community.

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Qualifications:

• Minimum of one (1) of the following required:

  • Bachelor’s degree in Health Information Management, Computer Science, Health Information Technology or related field.

  • Minimum of five (5) years’ related job or industry experience.

• Possess leadership, problem solving, and analytical skills required.

• Strong understanding of both common software applications (ex. MS Office) and personal computers required.  Experience with hospital and clinic application systems (preferably Meditech), application support, implementation experience, database structures/tools, and reporting tools preferred.

• Possess project management skills and experience implementing software application systems required.

• Excellent verbal and written communication skills including the ability to communicate effectively with various audiences.

• Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently.

• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.

Job Specific Duties:

• Provides high quality customer service and end-user support, including, but not limited to; configuring applications, building system tables/dictionaries, creating user access, troubleshooting, and issue resolution with consistent follow-through and timely escalation to vendors and/or leadership as applicable to assigned area(s).

• Identifies problems, probable causes, and impact on operations.  Reports problems to the appropriate parties, leads the effort to find solutions, and determines the optimal course of action.  Independently and/or collaboratively brings issues to a complete resolution.

• As applicable to assigned area(s); Exhibits project and implementation skills, including understanding of and participation in planning, design and build, testing, end-user training and cutover and go-live activities as applicable to assigned area(s).

• As applicable to assigned area(s); Exhibits knowledge of work plans and manages tasks and timelines.  Facilitates group projects toward successful completion of goals, effectively and independently facilitates decision-making with users and leadership in multiple venues and environments as needed.

• Assumes full ownership of all outcomes, start to finish.  Multitasks and prioritizes tasks utilizing appropriate critical decision-making skills.

• As applicable to assigned areas; Exhibits an understanding of the integration between modules and the interaction/impact changes cause within the modules.  Assists in the development of interfaces, design, workflow, specification development, table-mapping, and testing.  Executes testing in an integrated environment while incorporating quality management concepts.

• Exhibits fundamental HIT knowledge and skills including problem-solving, analytical skills, issues management and escalation, change control, production change management, and creation of design specifications or documentation.  Exhibits knowledge of hospital and/or clinic workflow and incorporates into problem solving, support, and implementation.

• Pursues opportunities for self-development.  Stays current with industry trends as they relate to job responsibilities.

The above essential functions are representative of major duties of positions in this job classification.  Specific duties and responsibilities may vary based upon departmental needs.  Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job.  Not all of the duties may be assigned to a position.

Maintains regular and consistent attendance as scheduled by department leadership.

Shift:

Location: Logan Health Medical Center – Kalispell, Montana
Schedule: Day Shift – 8 Hours | Full-Time – 40 Hours 

Following successful on-site onboarding, this role may offer the opportunity to transition to a hybrid work arrangement, based on performance and at the discretion of leadership.

Logan Health operates 24 hours per day, seven days per week.  Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

Notice of Pre-Employment Screening Requirements

If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:

• Criminal background check

• Reference checks

• Drug Screening

• Health and Immunizations Screening

• Physical Demand Review/Screening

Equal Opportunity Employer

Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.