Head of Transformational Quality Programs

Job Description

Job Purpose

Lead the North America Food Safety & Quality transformation agenda by developing quality system strategies, performance measures, governance, and sustainable interventions across the FSQ NA three-year transformation plan. The role strengthens manufacturing quality processes, aligns global and regional priorities, and ensures transparent execution across all business units.

Essential Functions & Responsibilities

• Develop and implement quality system strategies and KPIs to strengthen manufacturing quality processes, including capital plans, facility improvements, and product protection device recommendations.
• Design and launch targeted quality assurance programs to address specific issues across Quality, Laboratories, and Sanitation.
• Partner with Global Quality Council members and committees to support global policy review, quality systems review, decision-making, and development.
• Lead end-to-end delivery of the FSQ NA three-year transformation plan across all six pillars and two enablers, ensuring appropriate sequencing, dependency management, and transparent progress reporting to FSQ leadership and the executive sponsor.
• Set the quality transformation agenda, define operating mechanisms, and approve interventions that establish risk-based and sustainable expectations for compliance and quality performance.

Expected Experience & Required Skills

• Bachelor’s degree in Food Science or a related science or technology field. A minimum of 15 years of experience in a food-related or scientific field is preferred.
• Demonstrated understanding of food manufacturing.
• Familiarity with applicable regulatory requirements, including USDA, FDA, or CFIA, as relevant.
• Demonstrated problem-solving capability and experience using quality and continuous improvement tools such as Six Sigma, Lean, and root cause analysis.
• Demonstrated ability to work effectively with cross-functional groups.
• Demonstrated ability to recruit, manage, develop, and retain talent.
• Understanding of procurement processes.

Work Environment & Schedule

Work environment, travel expectations, and schedule flexibility will be confirmed based on business needs and role location.

Physical Requirements

Physical demands include, but are not limited to, occasional activity or conditions sustained up to one-third of working hours; an upright stance; sedentary work with occasional exertion of 0-10 pounds of force; and limited movement from the workstation for brief periods.

This job description is not designed to cover or contain all duties or responsibilities required of the role. Duties or responsibilities may change or be added with or without notice.

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

New Hire Base Salary Range:

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors

Long-Term Incentive (LTI): In addition to base salary and bonus, this role is eligible for additional compensation in the form of equity.

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

• Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training

• Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs

• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact NAZTAOps@kraftheinz.com.