Director of Pediatric Quality and Safety

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MAJOR DUTIES AND RESPONSIBILTIES

• Develops and implements initiatives to create an appropriate patient safety culture using transparency, accountability without punitive measures, staff engagement, and collaboration as foundations for this culture.

• Promotes family-centeredness, and patient advocacy.

• Provide data-driven guidance to improve quality, safety, and best practice throughout the Department of Pediatrics.

• Continuously evaluates and improves the program based on internal needs and external regulatory requirements and standards.

• Coordinates activities related to accreditation. Collaborates with inpatient and outpatient leadership to ensure readiness.

• Establishes annual program plans and provides leadership direction for the implementation and evaluation of these plans.

• Oversees and mentors the providers active in Quality and Performance Improvement Projects in both inpatient and outpatient realms.

• Works with clinical leader for pediatric care pathway development to promote best practice and reduce unnecessary variability.

• Participates in Geisinger and JWCH committees (e.g., GMC PI Committee, GMC Patient Safety Committee, Children’s Hospital Quality Council) and meetings (e.g., Pediatric Department Meeting, Physician Leadership Forum) to represent pediatric quality, safety, and best practice issues.

• Working in collaboration with GHS committees, informatics, risk management and executive leadership, coordinates root cause analysis of patient safety events and assures implementation of resulting action plans.

• Coordinates organizational response to regulatory standards related to patient safety including but not limited to the Joint Commission National Patient Safety Goals.

• Provides leadership in Safety and Quality education for all level of learners (e.g., residents, medical students, advanced practice students).

• Assist with research within the Department of Pediatrics as related to quality, safety, and best practice.

COMPETENCIES AND SKILLS

• Demonstrates a strong understanding of team dynamics, process and quality and safety science.

• Has the ability to analyze and understand clinical informatics and collaborative data related to pediatric quality and safety.

• Must model professionalism, collaboration and develop high functioning teams that span skill sets.

• Dedicated to effective integrated pediatric care delivery that will seek to improve quality and safety while reducing inappropriate variation in care, and inefficiency.

• Ability to foster a positive work environment through mutual support and cooperation, and positive collaboration with clinical staff, leaders, and care team.

• Proficient in performing gap analyses and identifying areas for process change and developing workflows that enable improved quality and safety.

• Fluent use of data management programs and project management software.

• Excellent written, oral and presentations skills, including ability to present to large groups.

Position Details:

EDUCATION/EXPERIENCE/CERTIFICATIONS/LICENSURES

• MD/DO with current license.

• Minimum of five years of clinical experience

• Experience with designing, implementing, and analyzing innovative problem-solving strategies.

• Experience with project management, process improvement and change management.

• Additional education in Quality and Safety science and process strongly desired- i.e., Institute for Healthcare Improvement Courses, Agency for Healthcare Quality and Research or comparable education.

• Prior leadership responsibility preferred with a proven record of implementing change in a complex environment such as and integrated health system and or academic institution.

• Successful research in Quality and Safety strongly desired.

#NCHN

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OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

• KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
• EXCELLENCE: We treasure colleagues who humbly strive for excellence.
• LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
• INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
• SAFETY: We provide a safe environment for our patients and members and the Geisinger family. 

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all.  We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.