Audiology Assistant 1

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The Department of Otolaryngology is currently seeking a full time Audiology Assistant 1 to work in Miami, FL. The Audiology Assistant 1 is an entry level position, that will be licensed shortly after beginning this role. This Audiology Assistant 1 improves access to patient care by increasing the availability of audiology services, increasing productivity by reducing wait times and enhancing patient satisfaction, and reducing costs by performing tasks that do not require the professional skills of a certified and/or licensed audiologist.  This role supports audiologists in their evaluation and rehabilitation of both adults and children and works well with other audiology assistants in the clinic to provide the best and most efficient patient experience possible.  This position reports to the Audiology practice manager.

CORE JOB FUNCTIONS  

• Assist Audiologist in audiological testing and evaluation, ensuring proper fitting of hearing devices and technology. Supports the delivery of services, where appropriate. 

• Prepares treatment room for examination of patient.  

• Cleans and sterilizes instruments while observing principles of sterile technique.  

• Assists with examinations by preparing supplies and handing instruments and materials to the audiologist as directed. 

• Maintains accurate and complete patient records and documentation.  

• Provides patients with basic instruction and information regarding examination procedures. 

• Organizes, and stocks audiology rooms with all supplies needed by specialty daily.  

• Discards expired supplies.  

• Cleans and sanitizes patient room between each appointment. 

• Checks audiology clinic organization and cleanliness weekly, hand sanitizer dispensers and reports the need to have them filled and/or to request deep cleaning.   

• Assists in performing clerical duties such as answering phone calls and maintaining administrative records.  

• Adheres to University and unit-level policies and procedures and safeguards University assets. 

• Utilizes IDX RIS/PACS to track patient arrival times and advises front desk personnel of patient delays to maintain daily schedule.  

• Greets patients upon arrival and verifies patient information. Directs patient to the clinic or audiology room and ensures the patient is ready for the provider.  

• Documents all equipment issues and reports to appropriate managing staff.  

• Assists in copying completed patient paperwork, delivering originals to front desk for scanning, and distributing copies to appropriate reading rooms.  

• Assists in the distribution of patient label stickers in Audiology. 

• Performs daily biologic checks of audiological equipment and reports any problems with equipment to the equipment manufacturer and Practice Manager.   

• Reports unusual incidents in a timely manner to appropriate supervisory personnel.  

• Other duties as assigned. 

Department Specific Functions 

• Monitors audiology provider schedules & patient arrivals and notifies providers (through designated channels) of arrivals and readied patients in a timely manner. 

• Support the testing of pediatric patients when needed, which may include interacting directly with children. 

• Assists with transition from waiting room to audiology division. 

• Records case history information for all audiology appointments once certification is received. 

• Makes case-by-case decisions on clinic flow that prioritizes shortened wait times and optimal patient care. 

• Assists audiologists with all clinical visits, including, ABR, VNG/ENG, hearing aid evaluations, pediatric and booth testing and otoacoustic emissions testing as needed. 

• Participates with the audiology licensee in research projects, in-service training, in public relations programs, or similar activities as planned, designed and directed by the audiology licensee. 

• Assists in implementing a plan or program for management and/or treatment developed by the supervising Audiology licensee. 

• Tests hearing aids to determine if they meet appropriate specifications and/or mechanical performance. 

• Demonstrates knowledge of all types of hearing devices (hearing aid, cochlear implants, bone conduction devices). 

• Demonstrates care and use of the hearing aid controls, battery insertion and insertion of the hearing aid or ear mold into the ear. 

• Tests equipment to determine if the equipment is performing according to published specifications. 

• Screens hearing using established criteria on a pass/fail basis, including but not limited to newborn hearing screening. 

• Complete regular inventory checks as directed by the Practice Manager. 

• Prepares/stocks patient rooms as directed by the Practice Manager every morning and every night; this may include turning on/turning off equipment, restarting computers, among other items. 

• Check for cerumen impaction or infection to determine if patient needs to visit the ENT department for removal first. 

• Determine availability for an audiologist taking an add-on, using the clinical patient schedule for the day, and find an audiologist who can take the add-on.  If the add-on cannot be taken, the AA will convey this to ENT. 

• Keep equipment/status records of equipment as directed by the Practice Manager. 

• Assist in pediatric appointments as needed. 

• Logs needed items in the monthly ordering sheet by due date disbursed by the Practice Manager. 

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. 

CORE QUALIFICATIONS  

Education: 

High school diploma or equivalent 

Certification and Licensing: 

Audiology Assistant Certification completion within the first three months of employment. 

Experience: 

Experience in a medical setting preferred 

Knowledge, Skills and Attitudes: 

• Skill in completing assignments accurately and with attention to detail. 

• Ability to analyze, organize and prioritize work under pressure while meeting deadlines. 

• Ability to process and handle confidential information with discretion. 

• Commitment to the University’s core values. 

• Ability to work independently and/or in a collaborative environment. 

• Ability to multitask. 

• Ability to work well in a team environment. 

• Ability to work with children. 

• Ability to work with patients with one or more medical conditions. 

• Ability to multitask effectively. 

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The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

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