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The University of Texas at Austin

Director, Infrastructure and Operations

2152 San Jacinto Boulevard, Austin, TX 78712

Full-time · $15000k–$50000k (as posted)

First seen by offpeak October 4, 2026

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Job Posting Title:

Director, Infrastructure and Operations

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Hiring Department:

Dell Medical School

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt from FLSA

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue

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Location:

UT MAIN CAMPUS

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Job Details:

General Notes

The Director, Infrastructure and Operations owns the technology infrastructure and end-user service experience for Dell Medical School, UT Dell Medicine, and the UT Dell Medical Center. This role is accountable for the full scope of infrastructure delivery and technology support across clinical, research, education, and administrative functions.


Reporting to the Deputy CIO and Deputy CISO, the Director drives the strategic direction for endpoints, server compute, network, data center, edge compute—including infrastructure supporting AI-enabled clinical applications and real-time device integration—connectivity, telecommunications, and audio-visual technologies across public cloud, private cloud, and on-premises environments.


The Director is also accountable for day-to-day service quality across all user communities and is expected to maintain a visible presence within those communities to understand firsthand where the technology experience is falling short and to own the outcome of addressing it.


Purpose

The Director, Infrastructure and Operations provides strategic and operational leadership for enterprise infrastructure and technology support services across Dell Medical School, UT Dell Medicine, and the UT Dell Medical Center. The position leads infrastructure strategy, technology support, hospital infrastructure planning and buildout, Epic infrastructure, cloud infrastructure, network and endpoint management, business continuity and disaster recovery, budget and vendor management, and team development.


The role ensures infrastructure and support models are scalable, resilient, secure, and aligned with the needs of clinical care, research, education, and administrative operations while preparing the organization for continued growth and the opening of the new UT Medical Center.


Responsibilities

Infrastructure Strategy and Federated Operations


Technology Support Services


Hospital Infrastructure Design and Buildout


Epic EHR Infrastructure Management


Cloud Infrastructure – Azure


Network and Endpoint Management


Business Continuity and Disaster Recovery


Budget and Vendor Management


Leadership and Team Development


Marginal or Periodic Functions


Required Qualifications


Preferred Qualifications


Licenses/Registrations/Certifications

Required


Preferred


Supervision

Reports To


Job Titles Supervised


Budget Responsibility

Operational Budget Range: $15,000,000–$50,000,000 annually, excluding compensation.


Typical budget responsibilities include:


Decision-Making Responsibility

Autonomous Decisions


Requires Higher-Level Approval


Salary Range

$218,526+ depending on qualifications


Working Conditions


Required Materials


Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section, where you may upload multiple files. Before submitting your online job application, ensure that all Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.


Important for Current University employees and contingent workers: As a current university employee or contingent worker, you must apply within Workday by searching Find UT Jobs. Log in to Workday, navigate to your Worker Profile, click the Career link in the left-hand navigation menu, and update the sections in your Professional Profile before applying. This information will be pulled into your application. The application is one page, and you will be prompted to upload your resume. In addition, you must respond to the application questions to upload any additional Required Materials noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. This position has the option to elect the Optional Retirement Program (ORP) instead of TRS, subject to the position being 40 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

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