Lead Certified Medical Assistant, Surgery, UofL Physicians Outpatient, 8a-5p

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Job Description Summary:

Job Description:

This position will provide administrative support.  Responsibilities will include providing training for staff.  In addition will maintain all quality control checks on daily CLIA waved laboratory equiptment. Will be required to communicate with patients, hospitals, physician offices, pharmacies, insurance companies, laboratories, etc. regarding scheduling appointments and tests, test results, prescriptions, prior authorizations, and information related to the care of a patient.

Essential Functions:

• Communicate and assist with the office manager on clinical staff schedules and routing of patient flow. Along with communication of clinical work habits with the office manager and assisting with correction on behavior or educational errors.  Assist in scheduling training for all clinical staff including CPR re-certs, EMR upgrades, and any upcoming technologies. Assist with any communication errors within the practice and not limited to patient complaints and provider complaints. As well as assist in maintaining, Medical Assistant credentials such as CPR, CMA re-certs, and PPD testing.
• Provide administrative support.  Prepare charts for clinic, sending/receiving faxes, maintaining and ordering office supplies, delivery and pick-up of specimens and documents, office machine general maintenance, schedule meetings, and related tasks.  Screen and follow through on calls for providing quality care for patients. Is able to determine which calls require medical licensed intervention and forward calls as appropriate.
• Train new hire employees and extern’s for daily Medical Assistant duties such as; EMR usage, medical record filing, vital signs, immunizations, injections, quality control, receive and stocking medical supplies, cleaning exam rooms appropriatly, setting up a sterile enviroment, preparing patients for physicals including pap smears, patient call back, reviewing and prepping charts, completing task and complete documentation of any work completed.
• Communicate with patients and pharmacies regarding prescriptions and refills for patient medications, checking orders and documenting any action taken.  Complete prior authorizations for medications.
• Schedule appointments from written orders at the appropriate doctor's offices, laboratory and hospital.  Send appropriate medical documentation and orders, document action taken. Communicate with patients the dates and directions for scheduled appointments.  Follow up to ensure records for ordered tests, appointments, procedures, etc. are received.  Request and send records as needed.
• Modify and maintain electronic medical record and all databases for patient demographics, patient workups, and statistics on patient visits and related information. 
• Maintain continuing education and required certifications regarding HIPPA compliance, computer systems training, patient information systems, etc.
• Direct Patient Care: Includes taking blood pressure, hear rate, respirations, height, weight, Reviewing patient medications lists with the patient to determine what the patient is actually taking. Helping patients to and from exam rooms. Preparing the patients to be see by the physician.  Any other related tasks requested by the physician, nurses or clinic manager.
• Completing and maintaning quality control on CLIA waved laboratory equiptment. Checking refridgerator logs for appropriate tempature. Maintain in office medication with patient logs and appropriatly discard any outdated medications or equiptment.
• Maintain compliance with all company policies, procedures and standards of conduct.
• Comply with HIPAA privacy and security requirements to maintain confidentiality at all times.
• Performs other duties as assigned.

Additional Job Description:

Education:

• High school diploma or general equivalency diploma (GED)

Experience:

• Minimum of 5 years working as a Medical Assistant (required)
• Electrocardiogram (EKG), vital signs, venipuncture, capillary, and injection experience (preferred)

Certification:

• Medical Assistant certification certified through the National Healthcare Association (must be required within 3 months of excepting position)
• CPR certification
• BLS certification