Culture Resource Specialist, Casual - Grand Wailea, A Waldorf Astoria Resort

The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Culural Resource Specialist to join the Hawaiian Culture Team! 

Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining. 

At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.

Want to learn more? Hotel Website, Facebook, Instagram, YouTube 

The ideal candidate will have some of the following knowledge, skills or abilities:

• Working knowledge of the Hawaiian Language
• In-depth knowledge of the Hawaiian Culture and class subjects
• Must have working knowledge and able to instruct in specialty classes: Hawaiian Culture, History, Language, and various traditional Hawaiian practices and lifestyle.
• Ability to listen and communicate effectively with resort guests and other team members.
• Ability to extend arms, stoop, stand, bend, and walk in public areas for extended periods of time.
• Ability to read reports.
• Ability to write sign-out logs and monitor inventory.
• Ability to handle multiple tasks.
• Ability to work in cold and hot weather.
• Computer literate.
• Detail oriented and flexibility to easily adapt.
• Good interpersonal, organizational, and professional skills.

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Cultural Resource Specialist, you’re not just providing support to Hawaiian Culture department manager – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Create meaningful Hawaiian cultural experiences: Share the rich traditions, values, and stories of Hawaiʻi by delivering engaging cultural activities and experiences that create a true sense of place for guests while supporting the Director of Culture as needed.

• Lead immersive cultural classes and demonstrations: Facilitate a variety of hands-on experiences such as Hawaiian language lessons, hula, ʻukulele, lei making, coconut husking, lauhala weaving, Hawaiian games, and other cultural demonstrations that celebrate the spirit of Hawaiʻi.

• Innovate and enhance cultural programming: Research, develop, and implement new cultural activities, events, and guest experiences that further position Grand Wailea as Hawaiʻi's premier destination for authentic cultural connection and innovation.

• Support team member engagement initiatives: Assist with recognition programs, service anniversary celebrations, holiday events, team member appreciation activities, survey initiatives, and other programs that foster a positive and connected workplace culture.

• Strengthen community partnerships: Participate in and support community outreach efforts, charitable events, youth hospitality programs, career days, and other initiatives that reinforce Grand Wailea's commitment to the Maui community.

• Champion the spirit of aloha: Serve as a cultural ambassador by sharing knowledge, building connections, and creating memorable experiences that embody the warmth, hospitality, and traditions of Hawaiʻi.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.