Food and Beverage Administrative Assistant - Hilton Hawaiian Village Waikiki Beach Resort

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Food & Beverage Administrative Assistant, you’re not just providing support to department managers – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Hilton Hawaiian Village Waikiki Beach Resort is looking for their next dedicated Food and Beverage Administrative Assistant to join the team! With 16 outlets and 150,000+ square feet of event space, if you are passionate about providing memorable experiences and thrives in fast paced environments, then this role is for you! Join us and see why Hilton is ranked the best hospitality brand to work for!

We are located on 22-acre of Hawaiian paradise and feature the best pools and waterslides in Waikiki! Enjoy best in class perks such as Paid Time Off (PTO), PLUS discounted hotel room stays for you and your family WORLDWIDE!

Schedule: Day - to include weekends and holidays as needed.

Key Details about role:

• Manage payroll, scheduling, and team member timekeeping.
• Serve as the primary administrative support for the Food & Beverage leadership team.
• Coordinate Banquet Event Orders (BEOs), amenities, and department communications.
• Maintain the Food & Beverage calendar, meetings, and special events.
• Support purchasing, invoicing, and operational reporting.
• Utilize systems including Salesforce, Unifocus, BirchStreet, OpenTable, ONQ etc
• Handle incoming calls and assist team members with departmental needs.
• Maintain accurate records, files, and confidential information.
• Collaborate with leadership to ensure smooth daily operations and exceptional guest experiences.
• Thrive in a fast-paced hospitality environment while balancing multiple priorities.

Here's what you'll do during a typical day:

• Support daily office operations: Provide administrative support such as word processing, data entry, filing, and copying to support department operations
• Delight our guests: Respond promptly and professionally to all guest interactions
• Manage communication: Answer telephones, handle email communications, and process correspondence in a timely and efficient manner
• Coordinate travel arrangements: Organize and manage bookings for department managers
• Support special projects: Assist with departmental initiatives or ad-hoc assignments

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.