AAA
Emergency Management Specialist
1225 S Freeport Pkwy, Coppell, TX 75019-4413
Full-time
First seen by offpeak October 4, 2026
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The Emergency Management (EM) Specialist is responsible for assisting with the management of Auto Club Enterprise’s (ACE’s) emergency management program, developing and delivering emergency training and exercises, assisting with the development of emergency plans, procedures, and other supporting documentation, and serving as a touchpoint for other business units and/or agencies on matters relating to emergency management.
Responsibilities
Assist with developing planning, training, exercises, and other departments’ crafted documentation related to emergency management.
Assist with the training and management of ACE emergency response volunteers.
Assist with planning, training, and operational outreach relating to the implementation of assigned EM programs.
Assist with and serve as an administrator of the department’s Software as a Service (SaaS), emergency notification system, and other technologies as assigned.
Develop and deliver EM training and exercises (discussion- and operations-based) to a variety of audiences.
Partner and assist with the department’s cross-functional program, Business Continuity.
Perform related work as assigned.
Qualifications
A bachelor’s degree in emergency management, safety, public administration, or related discipline is required, or equivalent combination of education and work experience required.
A minimum of two (2) or more years in emergency management, business continuity, or closely related experience.
Experience assisting in creating and delivering emergency management presentations to small and large audiences.
Excellent oral and written communication skills and ability to effectively communicate ideas in a clear, concise, and professional manner.
Completion of incident command courses within six (6) months of hire: FEMA ICS-100, 200, 300, 700, and 800.
Preferred Education and Experience Requirements
FEMA Professional Development Series
HSEEP Certification
1 year experience in discussion and operations-based exercise environment.
1 year experience in emergency plan development.
1 year experience in resource management as it relates to emergency operations
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Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance,
travel, entertainment, services and more!)
Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer
Our organization participates in E-Verify