Chief Nursing Officer - Saint Francis - Bartlett

Saint Francis Hospital-Bartlett, TN

Opened in 2004, Saint Francis Hospital-Bartlett became the first full-service health care facility in Bartlett, Tennessee. We’re committed to providing quality care that serves the needs of Bartlett and all of the North and Northeast Shelby County community. As our community grows, we continue to expand our scope of care and nurture strong relationships with community partners.

Our 156-bed facility enables us to treat a wide range of conditions and includes:

• 88 medical/surgical beds
• 16 orthopedic/spine beds
• 10 mother-baby suites
• 10 neonatal intensive care unit (NICU) beds
• 16 intensive care unit (ICU) beds
• 16 progressive care unit (PCU) beds

In addition, Saint Francis Hospital-Bartlett offers six surgery suites, a 24-hour emergency room and a dedicated outpatient imaging center.

Saint Francis Hospital-Bartlett is accredited by The Joint Commission, the nation’s oldest and largest hospital accreditation agency.

https://www.saintfrancisbartlett.com/

Position Summary

The Chief Nursing Officer (CNO) serves as the senior nursing executive, responsible for the strategic direction, quality, and operational performance of all nursing and designated patient care services.

This role provides 24/7 leadership accountability for:

• Clinical quality and patient safety
• Nursing workforce performance and engagement
• Regulatory compliance and evidence-based practice
• Resource and financial management

The CNO partners with executive leadership, the medical staff, and the governing board to advance organizational strategy and ensure high-quality patient outcomes.

People & Culture

• Lead nurse recruitment, retention, and succession planning
• Foster a culture of safety, engagement, and professional development
• Support workforce planning, competency development, and education programs
• Promote a respectful, inclusive, and high-performing work environment

Clinical & Operational Leadership

• Ensure delivery of safe, evidence-based, patient-centered care
• Maintain compliance with regulatory and accreditation standards
• Oversee care delivery models, clinical systems, and practice standards
• Drive continuous improvement in outcomes, safety, and patient experience

Quality, Safety & Performance

• Lead quality improvement and patient safety initiatives
• Monitor key metrics (clinical outcomes, infection rates, patient satisfaction)
• Establish and sustain a culture of accountability and continuous improvement
• Mitigate clinical risk and ensure appropriate corrective actions

Strategic Leadership

• Translate organizational strategy into nursing priorities and execution plans
• Represent nursing at executive, board, and medical staff levels
• Drive change management and organizational transformation
• Align labor, productivity, and resource utilization with performance goals

Financial & Resource Management

• Manage labor, operating, and capital budgets
• Optimize staffing models based on acuity and patient needs
• Ensure cost-effective utilization of resources while maintaining quality

Collaboration & Stakeholder Engagement

• Build strong partnerships with physicians and interdisciplinary leaders
• Strengthen academic affiliations and nursing pipeline programs
• Engage staff in shared governance and decision-making

Technology & Innovation

• Support adoption and optimization of clinical technologies and EMR systems
• Leverage data and analytics to improve care delivery and outcomes

Qualifications Experience

• Minimum 5 years of progressive nursing leadership experience (ACNO, Director, or equivalent) in a complex hospital setting
• Demonstrated success in clinical operations, quality improvement, and workforce leadership

Education & Licensure

• Bachelor’s and Master’s degree in Nursing or related field required
• Active RN license required
• CENP, NEA-BC, or similar certification preferred

Core Capabilities

• Strong clinical and financial acumen
• Proven ability to lead change and improve outcomes
• Excellent communication and relationship-building skills
• Experience in recruitment, retention, and talent development
• Knowledge of regulatory, accreditation, and compliance standards

Leadership Profile

The ideal candidate is a credible, collaborative nurse executive who:

• Leads with integrity, accountability, and transparency
• Drives results through data, strategy, and execution
• Builds highly engaged, high-performing teams
• Balances clinical excellence with operational and financial performance
• Serves as a trusted partner to executives, physicians, and the board

Compensation

• A competitive compensation program will be tailored to the selected candidate.  Base salary will be supplemented by a performance bonus and comprehensive, well-rounded benefits program, which includes relocation assistance.

Travel

• Up to 25 percent travel in market. 
  • Selected candidate will be required to pass a Motor Vehicle Records check.

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