Systems Technician

Why Work at BYU

At Brigham Young University (BYU), your work is an opportunity to contribute to a distinctive educational mission rooted in the gospel of Jesus Christ and to make a meaningful difference in the lives of students.

As the flagship university of The Church of Jesus Christ of Latter-day Saints, BYU strives to be among the exceptional universities in the world. We are devoted to our faith, our students, and the University's Mission: "To assist individuals in their quest for perfection and eternal life."

We seek staff members who enthusiastically embrace and advance this unique mission. Across the university, staff bring their expertise and talents to work that helps students learn, grow, and thrive. A culture of covenant belonging, weekly devotionals, meaningful opportunities for learning and growth, and a beautiful and historic campus make BYU a distinctive and inspiring place to build a career.

Belonging Statement

United by our common primary identity as children of God, BYU values and embraces the variety of individual characteristics, life experiences and circumstances, perspectives, talents, and gifts across the BYU community. This richness strengthens our shared efforts to create and support an environment of covenant belonging centered in Jesus Christ.

Employment Requirements

Members of The Church of Jesus Christ of Latter-day Saints are required to hold and be worthy to hold a current temple recommend to be hired and to remain in any position at BYU.

In hiring decisions, Brigham Young University lawfully gives strong preference to qualified, faithful members of The Church of Jesus Christ of Latter-day Saints. All employees are required to abide by the university's Honor Code and Dress & Grooming Standards. Successful candidates are expected to support and contribute to the academic and religious missions of the university, which are aligned with the principles and doctrine of The Church of Jesus Christ of Latter-day Saints.

Equal Opportunity

Brigham Young University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or protected veteran status.

Systems Technician

The AV systems technician will use a documented audio-visual system design to integrate a turn-key, fully functional AV system. This includes the physical installation of equipment, cable pulls, terminations, troubleshooting, equipment configuration and quality assurance activities. The systems technician leads a crew of student technicians, providing technical training and leadership to inexperienced workers. The technician also performs on-call problem resolution.

What you will be doing in this position

Installation

• Physical installation of AV system components (projectors, TV's, racks, equipment, etc.): Understand and execute proper installation methods, following local codes and safety guidelines.
• Know and properly use installation tools.
• Connect devices together: Understand the different signal types, wire types and terminations.
• Configure & program AV devices.
• Provide quality assurance activities that ensure that the installed system is functioning as designed.
• Field Engineering: using best practices, codes, and industry standards, determine pathways, mounting methods, project and site logistics, etc.

Supervision, Coaching, and Leadership

• Lead assigned student technicians in AV install.
• Provide on-the-job training for student technicians.
• Collaborate and work with other full-time technicians.
• Participate in and on occasion, lead team training.

Manage Projects

• Project fulfillment: understand the scope, requirements and intended user experience of a project and then install the project according to those requirements.
• Coordinate with other trades when needed.

System diagnostics and fault resolution

• On call: respond to customer calls, both remotely and in person, to resolve problems with campus AV systems (technical problems and user error).
• Repair AV systems: identify and correct problems in a non-functioning AV system.

Professional Development and Training

• Participate in on-the-job learning opportunities.
• Take online and in-person courses in audio visual technology, methods and processes.

What qualifies you for this role

This position provides an opportunity for people of varying levels of skill. If you have a lot of education, experience, and skill, we’ll compensate you accordingly. If you are early in your career, this could be a great opportunity for you, too. Different levels of pay are assigned by the hiring department depending on experience/education/skills and business needs.

• Level 50: 1 year of related experience. ($25.00-$32.50)

• Level 51: 2-3 years of experience or equivalent combination of related training/education & experience. ($28.25-$36.25)

• Level 52: 4 years of experience or equivalent combination of related training/education & experience. ($31.25-$40.50)

Skills, abilities, knowledge, licenses, certifications:

Technical Skills

• Install, configure, troubleshoot, and maintain audio, video, and integrated AV systems
• Set up and operate sound reinforcement systems, microphones, mixers, amplifiers, and speakers
• Install and maintain video displays, projectors, video walls, and presentation systems
• Configure and support AV control systems and signal distribution equipment
• Knowledge of analog and digital audio/video signal flow
• Structured cabling installation and termination (CAT5e, CAT6, fiber optic, HDMI, SDI, and related AV cabling)
• Utilization of AV testing, calibration, and diagnostic equipment
• Basic networking concepts for AV-over-IP systems (wired and wireless)
• Reading and interpreting technical drawings, schematics, and system diagrams

Audio Visual Systems Knowledge

• Audio and video transmission methods, standards, and protocols
• Digital signal processing (DSP) concepts
• Video conferencing and unified communications platforms
• AV control systems and automation technologies
• Communication media, signal routing, and distribution technologies

Licenses and Certifications

• CTS (Certified Technology Specialist)
• CTS-I (Certified Technology Specialist – Installation)
• CTS-D (Certified Technology Specialist – Design)
• Manufacturer certifications (e.g., Crestron, Extron, Q-SYS, Biamp, Shure, Dante)
• OSHA Safety Training Certification
• Lift and ladder safety certifications

Abilities

• Work independently and as part of a technical team
• Communicate effectively
• Manage multiple projects and prioritize tasks
• Lift and move AV equipment safely and work at heights when required
• Provide professional customer service and technical support during events and installations
• Maintain accurate documentation, and system configurations

What we offer in return:

This position comes with fantastic benefits, including:

• 401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans) 

• Generous vacation and sick time, plus 13 paid holidays 

• Employee assistance program, available to the employee and all members of their household 

• Tuition benefits for employees and eligible family members 

• Access to athletic facilities 

• Excellent medical/dental benefits 

• Short/long term disability benefits 

• Paid parental and maternity leave 

• Wellness program 

• Free on-campus parking 

• Free UTA passes for employee, spouse, and qualified dependents 

• Discounts at the BYU Store and for many events at BYU 

Pay Grade: 50-52

Typical Starting Pay: $25.00-$40.50/hr ($52,500-$84,500)

The actual compensation offered will take into consideration internal equity and may vary based on the candidate’s job-related experience, knowledge, skills, and other relevant factors. Candidates with very significant work-related experience may receive an offer higher than the posted typical range.