Shelby County Government

Counselor A (Pretrial Services)

201 Poplar Avenue, Memphis, TN 38103

On-site · Full-time

First seen by offpeak October 4, 2026

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Position Summary Works under the direction of the Supervisor to provide caseload management, referrals, and groups/classes for clients assigned to Pretrial Services, as well as ensuring status reports and/or violations are delivered to the court in a timely manner. Ability to make verbal and written presentations related to supervision and compliance. Maintains a high-performance level with limited supervision. Pay Grade: 48 Salary Commensurate with Experience and Education
Minimum Qualifications

Bachelor’s degree from an accredited college or university in Criminal Justice, Psychology, Sociology, or a closely related field; OR
An equivalent combination of related education, and/or experience.
PROOF OF EDUCATION, TRAINING, AND/OR EXPERIENCE IS REQUIRED.

Duties and Responsibilities

Caseload management and court reports. Properly address client non-compliance with court order.
Data entry of daily activities and productivity in supervision application.
Conduct office visits and class assessments.
Conduct case file checks and report findings to Supervisor.
Complete all assigned training.
Facilitate groups/classes, as instructed.

KSAs

Capable of following new procedures/protocols provided by supervisory staff.
Good organizational skills and ability to set priorities and monitor details.
Strong verbal and written communication skills.
Ability to make presentations in court and the ability to work well under pressure.

Special Requirements

Must maintain reliable transportation.
Must be able to work within a jail secure facility on a limited basis for caseload management needs.

Disclaimer This position is subject to a background check for any convictions that have a substantial relationship to potential job duties. Only convictions that are substantially related to potential job duties will be considered and will not automatically disqualify the candidate.
Shelby County Resident Disclaimer  All employees hired after September 1, 1986, must be residents of Shelby County and shall continue to reside in the County as a condition of their employment.  The residency requirement shall not apply to certain public safety/civil service employees.  This means exemption from this policy is in effect for the following departments and positions: (1) Sheriff Deputy Patrol Officers, Deputy Jailers and Dispatchers, employed by the Sheriff Department, (2) Correction Officers employed by the Division of Corrections, (3) Firefighters, Paramedics and Dispatchers employed by the Shelby County Fire Department.  The residency exemption for public safety/civil service employees does not include Appointed positions with Sheriff’s Office, Division of Corrections or the Fire Department.