Medical Assistant II: Hoag Urology

Primary Duties and Responsibilities

The Medical Assistant II (MA) is responsible for maintaining a highly professional environment, ensuring a collaborative relationship with patients and physicians. The MA will assist with the non-clinical tasks required to ensure smooth patient access and flow.

This includes but is not limited to the following tasks:

• Scheduling patients which can include follow up office visits, imaging and lab work
• Preparation of appropriate chart elements
• Checking vital signs
• Rooming patients
• Assisting with procedures

The non-clinical responsibilities of this position would also include:

• Pre-authorization process
• Acting as a liaison between the providers and patient

The Medical Assistant will work collaboratively with staff to ensure all proper records are received, and all appropriate testing is completed prior to appointment/surgery date. The Medical Assistant will provide updates to the staff and patients on timing and status for all the above tasks that could have an impact on the patient’s health and/or testing and treatment options. Ensures even patient flow and continuous communication within Hoag and referring physician offices.

May be required to start at a different location throughout the workweek or travel to multiple sites.

Education and Experience Required:

• High school graduate or equivalent GED,
• Graduate of Medical Assistant program OR one-year previous medical back-office experience, preferably within an acute healthcare system environment.
• Basic keyboarding skills and knowledge of Microsoft Office Suite, including Outlook, Word and Excel
• Basic knowledge of medical terminology

Preferred:

• Associate or Bachelors’ degree in healthcare-related field
• Minimum one (1) year previous medical back-office experience, preferably within an acute healthcare system environment
• Working Knowledge of EPIC or other Electronic Medical Record system ‘EMR’
• Qualified bilingual or multilingual candidates

Certifications Required:

• Current BLS (AHA) Certification

Certifications Preferred:

• Medical Assistant Certification
• CPR certification
• Current Limited Phlebotomy Certification