offpeak

fa-ewpe-saasfaprod1

Specialist-Denial I

350 North Humphreys Boulevard, Memphis, TN 38120

First seen by offpeak October 4, 2026

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Reviews clinical information and supporting documentation for outpatient or Part B services to determine appeal action. Reports to the manager of the Denial Mitigation Department. Performs other duties as assigned.


Responsibilities
•    Reviews, assesses, and evaluates all communications received in order to optimize reimbursement.
•    Evaluates clinical information and supportive documentation prior to initial appeal action in order to optimize reimbursement and utilization of resources.
•    Prepares response to appeal/request for information based on supporting clinical information in order to enhance reimbursement and maximize customer satisfaction.
•    Compiles, analyzes, and distributes necessary clinical and financial information and presents reports to other healthcare providers in order to improve performances, and increase awareness of resources consumed related to reimbursement.
•    Completes assigned goals.


Education
 Minimum:  Ability to type and/or key accurately and have strong organizational skills.
 

Experience
 Preferred:  3 years clinical experience and at least or 3 years payer experience.
 Minimum:  2-5 years clinical experience in a clinical care setting.
 

Licensure, Registration, Certification

 Preferred:  RHIT; LPN;RN
 

Special Skills
 Minimum:  Excellent communication skills. Advanced computer literacy skills with the ability to type and key accurately.


Training


 Minimum:  Requires critical thinking and judgement and must demostrates the ability to appropriately use standard criteria established by payers.