AY Human Resources Student Office Assistant (WS-ST1)

Job Title: Human Resources Student Worker (WS-ST1)

Classification: Student Employee (non-exempt) 

Name and Address of Employer: St. Olaf College, 1520 St. Olaf Ave, Northfield, MN 55057 If the position requires the student to work off campus, provide the name and address here: 

Department Name: Human Resources 

Unit Number (5 digits): 24200 

Length of Position: See Employment Authorization 

Contact Person/Supervisor: Human Resources Coordinator

Wage Range: $12.00-13.00/hour

Description of the Position: (Purpose of the Position): 

As a Human Resource Student Worker, you will be an integral part of our Human Resources team. Your primary responsibilities will involve greeting and assisting guests, managing various administrative tasks, and supporting the HR department with multiple projects. This role requires strong communication skills, the ability to handle multiple tasks simultaneously, and a proactive approach to problem-solving. 

Transferable Skills: 

• Communication: Effectively interact with guests in person and over the phone, providing clear and professional assistance. 

• Organization: Manage and prioritize tasks efficiently, maintaining a well-organized office environment. 

• Problem-Solving: Approach challenges with innovative solutions and a positive attitude.

• Attention to Detail: Ensure accuracy in data entry, documentation, and other administrative tasks. 

• Project Coordination: Assist in managing and completing multiple projects, meeting deadlines as required. 

• Responsibility: Take ownership, manage and prioritize assigned tasks with minimal supervision.

Duties and Responsibilities: 

• Guest Relations: Greet and assist guests in person and via phone, providing information and directing them to appropriate departments or staff when needed.

• Administrative Support: Handle various administrative tasks including data entry, scheduling appointments using Google Calendar, and managing correspondence.

• Project Management: Support the HR department with ongoing and special projects, ensuring timely completion and effective coordination.

• • Examples may include: 

  • • Assisting staff, faculty and students with completing the Form I-9, verifying accuracy and completeness.

    • Supporting HR staff with various audits as assigned.

    • Ordering flowers for qualified employee life events.

    • Scanning confidential employee documents.

    • Retrieving required information out of various HR systems as needed.

    • Monitoring department email aliases and AskHR tickets to efficiently respond to inquiries.

• Problem-Solving: Address and resolve inquiries or issues, utilizing creative thinking to find solutions and streamline processes.

• Information Management: Assist with maintaining and updating departmental records, documentation, and systems.

Preferred Qualifications: 

• Communication Skills: Strong ability to communicate clearly and professionally both verbally and in writing. 

• Organizational Skills: Ability to manage multiple tasks and projects simultaneously.

• Problem-Solving: Demonstrated ability to think critically and resolve issues effectively.

• Technical Skills: Proficiency or willingness to learn Microsoft Office Suite and Google Suite products. 

• Autonomy: Capacity to work independently with minimal supervision and adapt to changing priorities. 

• Confidentiality: Ability to handle sensitive information while protecting the privacy of students, faculty and staff of The College.

• • Has completed or has the ability to complete (within the first week of employment) assigned FERPA training and adhere to FERPA guidelines.

Disclaimer: 

This job description is for general information purposes. It is not intended to list all duties and responsibilities of the position. This job description is subject to change at any time, with or without prior notice, by St. Olaf College.