Food Services Aide/Cook

Your experience matters  

Highpoint - Riverview Regional Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Food Services Aide joining our team, you’re embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. 

More about our team  

At Highpoint – Riverview Regional Medical Center, our Food & Nutrition Services team is more than a department—we're a close-knit group that supports one another and takes pride in the important role nutrition plays in the patient experience. Team members are cross-trained across multiple areas of the kitchen, creating opportunities to build new skills while helping ensure our patients and hospital community are supported every day. We value dependability, teamwork, organization, and employees who are receptive to learning and feedback. Our team celebrates successes together, supports one another through challenges, and is part of a hospital culture that regularly recognizes and shows appreciation for its employees.

How you’ll contribute  

A Food Services Aide who excels in this role: 

• Prepare and cook food for patients, employees, visitors, and other hospital food service needs while following established recipes, procedures, and food safety standards.

• Cross-train across multiple functions within the Food & Nutrition Services department to provide coverage based on departmental needs.

• Operate commercial kitchen equipment, including ovens, stovetops, grills, deep fryers, and other food preparation equipment.

• Assist with preparing meals according to prescribed therapeutic diets, including modified food consistencies and other dietary requirements.

• Support meal preparation and service according to established daily timelines to ensure meals are ready and distributed on schedule.

• Assist with nutritional aide functions, food preparation, serving, stocking, and other kitchen responsibilities as needed.

• Maintain organized, clean, safe, and sanitary food preparation, service, and storage areas.

• Assist with dishwashing and general kitchen sanitation duties.

• Properly store food, beverages, supplies, and equipment according to department policies and procedures.

• Provide backup coverage for team members during scheduled absences, vacations, leaves, or unexpected staffing needs.

• Occasionally assist with patient concerns regarding meals and work with the team to identify appropriate alternatives that meet the patient's nutritional needs and prescribed diet.

• Safely lift, move, and handle food, supplies, equipment, and other materials associated with daily kitchen operations.

• Demonstrate strong time management and organization to complete responsibilities within required meal-service timelines.

• Work independently once trained while asking questions or seeking assistance when needed.

• Maintain dependable attendance and report as scheduled to ensure appropriate kitchen coverage and uninterrupted meal service for patients.

What we’re looking for 
Applicants should have a high school diploma or equivalent, required. Additional requirements include:  

• Dependable attendance and the ability to consistently report for early-morning shifts.

• Ability and willingness to work an as-needed/PRN schedule, with the understanding that hours are not guaranteed.

• Availability to support the department's current every-other-weekend morning cook need.

• Ability to begin work as early as 4:30 a.m. when scheduled in the cook role.

• Ability to manage time effectively and complete assigned responsibilities according to established meal-service timelines.

• Strong organizational skills and attention to detail.

• Ability to work independently after training without requiring continuous supervision.

• Ability to receive feedback and coaching professionally and apply it to future work.

• Willingness to cross-train in multiple Food & Nutrition Services functions.

• Ability to safely operate commercial kitchen equipment after appropriate training.

• Ability to learn and follow requirements associated with therapeutic and modified-consistency diets.

• Ability to perform the physical requirements of the position, including prolonged standing/walking and lifting/moving food, supplies, and equipment.

• Team-oriented attitude with a commitment to providing dependable service to patients and the hospital.

Preferred

• Previous food service, restaurant, dietary, cooking, or healthcare food service experience.

• Previous experience working with commercial kitchen equipment.

• Familiarity with therapeutic diets or healthcare food service standards.

Schedule: PRN/as needed. Hours are not guaranteed and will vary based on department staffing needs. The current primary need is every-other-weekend morning cook coverage from 4:30 a.m.–1:00 p.m., with approximately 16 hours available every other weekend. Additional weekday shifts may be available based on departmental needs. Candidates should be comfortable with early-morning scheduling and flexible cross-training across Food & Nutrition Services.

Why join us 

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:   

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees. 
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.  
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. 
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). 
• Professional Development: Ongoing learning and career advancement opportunities. 

More about Highpoint – Riverview Regional Medical Center 

Highpoint Health – Riverview is proud to be recognized as a Lifepoint Health National Quality Leader and a recipient of the 2024 Chartis Performance Leadership Award for excellence in Quality and Patient Perspective. The hospital has also earned The Joint Commission's Gold Seal of Approval® and the American Stroke Association's Heart-Check mark for Acute Stroke Ready Hospital Certification, demonstrating its commitment to high-quality, safe patient care. 

EEOC Statement 

“Highpoint – Riverview Regional Medical Center is an Equal Opportunity Employer. Highpoint – Riverview Regional Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”