ER/CDU Full-Time Manager

Position Title: Med/Surg Clinical Manager                          Position Code: Mgr

Department: Nursing                                                             Safety Sensitive:        ☒  Yes      ☐  No

Reports to: Director of Med/Surg                                         Exempt Status:          ☒  Yes      ☐  No 

Position Purpose:

Key Responsibilities [List of material responsibilities and essentials duties which must be completed in achieving the objectives of the position]

• Provide leadership and support to nursing staff by promoting a positive, professional working environment.
• Serve as a clinical resource for staff and role model for excellence in patient care, assisting with admissions, discharges, and clinical tasks, fills in as a staff RN if needed.
• Coordinate the allocation of unit resources and nursing staff to operate within budget.
• Assists with the development of staff schedule in accordance with patient acuity, census, and budget, assuring daily staffing and acuity requirements are met.
• Consistently works to meet Value Based Purchasing measure goals to include Outcome Measures, Patient Experience, and Safety Measures.       
• Delegates patient care activities to unit and ancillary staff.        Assigns additional duties as appropriate.
• Assists with interviewing and hiring staff for the patient care unit; cultivating an atmosphere that promotes recruitment, retention and employee reward and recognition.
• Assists with ensuring staff are current with competencies and annual training.
• Participates in orientation of new staff.
• Serves as an effective coach in recognizing and supporting individual team member strengths and talents.  Assists with the creation of an environment in which team members hold each other accountable in provision of excellent patient care.
• Assists director by providing input regarding employee evaluations.  Applies corrective action as needed.
• Works with the Staffing / Supervisor Office to coordinate admissions to the floor.  Assigns beds to patients who are being admitted or transferred to the Unit.
• Addresses workflow issues as appropriate to ensure patients are placed promptly. 
• Continually works to ensure that patients move smoothly through the hospital.
• Conducts daily rounds with patients and families on the unit to identify and address patient care issues.  Has knowledge of patients on the nursing unit and their clinical conditions.  Communicates effectively with patients and family members regarding plan of care.  Investigates and follows up on concerns according to hospital policy.
• Consistently works to meet patient satisfaction (HCAHPS) goals by promoting, monitoring, and evaluating staff’s utilization of evidence-based behaviors.
• Monitors and follows up on Occurrence Reports ensuring investigation of Patient Safety Events are reviewed, investigated, and completed according to policy.
• Participates in quality management activities and conducts regular audits of nursing documentation.
• Demonstrates pro-activity in dealing with unit problems, keeping Director informed about issues and problems impacting the work area.
• Manages self effectively in emotionally charged situations
• Follows through on commitments and agreements
• Develops collaborative relationships within the organization.
• Is consistently visible and accessible to staff. 
• Assists with ensuring department compliance with regulatory agencies and KHI policies
• Assumes and assists with a 24-hour shared responsibility, authority and accountability for staffing, management, patient care, and service operation, serving as a role model for excellence in patient care. 

Qualifications [Statements regarding minimum educational and experience qualifications, required proficiencies with specialized knowledge, computer proficiencies, military service, required certifications, etc.] 

Education: BSN or Bachelors degree in related field

Certification: BLS and ACLS through the American Heart Association, PALS

Licensure: AZ RN

Experience: Five years’ (5) experience as a Registered Nurse in respective nursing specialty

Preferences [Preferred attributes for the position which are not absolutely required in the minimum qualifications (i.e., multi-lingual, master’s degree)]

Education:  MSN

Experience:  Prior leadership experience

Special Position Requirements [Optional section: any travel, security, risk, hazard or related special conditions which apply to the position]

Work Requirements [Optional section: work requirements for physical or other important issues which relate to the job] 

• Able to assist with the movement of an adult patient weighing up to 300 lbs.
• Able to care for patients with infectious diseases.
• Ability to sit for 3-5 hours per day.
• Able to stand for 3-5 hours per day.
• Ability to walk for 3-5 hours day.

ACKNOWLEDGEMENT: 

This job description applies to all KHI facilities and is representative of the essential job duties this position will perform. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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Date Staff Position Description Created / Revised: 2/1/2024; 4/8/2024