Coordinator, Communications

This position works within the Student Affairs communications team along with the Public Relations and Marketing teams in a fast-paced, dynamic environment to advance the vision of Student Affairs and support strategic goals. This role plays a key part in shaping how Student Affairs tells its story, engages students, and advances divisional priorities.

The coordinator collaborates in a cross-divisional and cross-institutional approach to support the development, coordination and execution of strategic marketing and communications initiatives. The coordinator will take a student-centered approach to promote programs, services and resources that contribute to a supportive, engaging campus environment. Through intentional messaging, content creation, and brand alignment, this role helps enhance the student experience, increase awareness and support the holistic success of students. 

Characteristics of a successful candidate:

• Integrity, kindness, creativity, innovation, along with the capacity to inspire others.

• Ability to serve with agility; important to lead, listen, and serve with a high level of energy.

• A commitment to practicing open communication and inspiring trust.

• Desire to collaborate with colleagues and engage in a culture that rewards teamwork.

• Demonstrated sincere enjoyment from working in support of students.
   

Primary Duties and Responsibilities
 

Communications Production and Coordination

• Coordinate content development and production for assigned division communications and promotional projects.

• Develop and edit clear, engaging, and grammatically correct messaging for a variety of media including print collateral, digital assets, web pages, emails, etc.

• Assist with development of press releases.

• Assist with creating, preparing, scheduling and publishing assigned content on division social media accounts.

• Create and assist with multimedia assets.

• Effectively partner with Public Relations and Marketing, Govs Print, licensing, and other university communications teams.

• Ensure communications are consistent with university and division branding, voice, style, accessibility standards, procedures and guidelines.

• Assist with regular maintenance and updates of webpages.

• Assist with the development and implementation of communications campaigns that increase awareness of and engagement with Student Affairs programs, services and initiatives.

• Strengthen consistency and alignment of divisional messaging across platforms.

• Maintain project tracking information and compile monthly reports on communications team project volume, completed work and progress on team projects by established deadlines.

• Maintain project management documents, shared communication assets, files and related documentation to support project coordination and continuity.

• Evening and weekend work may be required at times.

Department and Division Leadership

• Maintain regular communications with the director regarding project status, priorities, deadlines, emerging issues and opportunities to improve communications processes to fulfill goals.

• Openly collaborate and participate with Student Affairs communications team.

• Collaborate with division departments on communications requests.

• Effectively manage job related priorities and deadlines for deliverables.

• Participate in related professional organizations for continuing development and other professional development opportunities.

• Participate in and support division-wide activities, programs and initiatives as appropriate.

• Other projects and duties as assigned.

Knowledge, Skills and Abilities

• Knowledge of marketing, public relations and communications principles, practices and techniques for engaging diverse audiences.

• Strong verbal and written communication, editing and proofreading skills with attention to detail.

• Knowledge of accessibility standards and their application to communication materials.

• Knowledge and application of Associated Press style and established university and division branding, style and communication guidelines.

• Proficiency with digital design and multimedia software.

• Ability to effectively use web technology, Adobe Creative Suite, Microsoft Office, Basecamp and other related software platforms.

• Ability to develop effective, audience-centered promotional materials and digital content. 

• Ability to work independently and collaboratively in a fast-paced environment and adapt to shifting priorities.

• Ability to manage and meet competing priorities and deadlines.

• Ability to provide guidance and day-to-day direction to student interns or student assistants.

Required Minimum Qualifications

• Bachelor’s degree in communications, public relations, marketing, or related field.

• At least one (1) year of relevant experience in communications, marketing, public relations, or related area.

Preferred Qualifications

• Master’s degree in communications, public relations, marketing, or related field.

• At least two (2) years of progressively relevant experience in communications, public relations, marketing, or related area.

• Experience with communications in a higher education setting

Physical Requirements 

Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly moving objects.