Agency Initiative and Enablement Analyst

Combined Insurance, a Chubb Company, is seeking an Agency Initiatives and Enablement Analyst to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 100 years. Come join our team of hard-working, talented professionals!

This is an full time in office role with ideal applicants located in the following areas:

• Chicago, IL

• Columbia, SC

• Chattanooga, TN

• Portland, ME

Job Summary 

• The Agency Initiative and Enablement Analyst will report to the Combined U.S. Director and will support the department leading field-facing initiatives focused on sales tools and technology.

Responsibilities 

• Assists with Agency initiatives by working with cross-functional, cross-departmental teams to help ensure timely delivery of Agency initiative deliverables.
• Helps maintain and complete all Agency initiative documentation and obtains the appropriate level of approval for assigned documentation to ensure stakeholders understand expectations.
• Supports accurate and timely completion of assigned duties and responsibilities
• Participates in contributing to Agency initiatives, scope, requirements, time, costs, and implementation with guidance from leadership.
• Communicates Agency initiative status to leadership, the team, and business owners throughout the assignment and post-implementation to ensure all impacted stakeholders understand risks, issues, and activities.
• Shares status, risks, and issues associated with each Agency initiative component with the team and leaders, and assists with actions required to achieve intended outcomes.
• Works with fellow Agency initiative team members regarding initiative lifecycle, operating procedures, processes, and practices.
• Performs other related duties and activities as required.

Competencies 

• Problem Solving: Takes an organized and logical approach to thinking through problems and issues.  Simplifies complexity by breaking down issues into manageable parts. Looks beyond the obvious to get at root causes.  Develops insight into problems, issues, and situations.   
• Continuous Learning:  Demonstrates a desire and capacity to expand expertise, develop new skills, and grow professionally.  Seeks and takes ownership of opportunities to learn, acquire new knowledge, and deepen technical expertise.  Takes advantage of formal and informal developmental opportunities.  Takes on challenging work assignments that lead to professional growth. 
• Initiative: Willingly does more than is required or expected in the job.  Meets objectives on time with minimal supervision.  Eager and willing to go the extra mile in terms of time and effort. Is self-motivated and seizes opportunities to make a difference. 
• Adaptability: Ability to re-direct personal efforts in response to changing circumstances.  Is receptive to new ideas and new ways of doing things. Effectively prioritizes according to competing demands and shifting objectives.  Can navigate through uncertainty and knows when to change course. 
• Results Orientation:  Effectively executes on plans, drives for results and takes accountability for outcomes. Perseveres and does not give up easily in challenging situations. Recognizes and capitalizes on opportunities.  Takes full accountability for achieving (or failing to achieve) desired results. 
• Values Orientation:  Upholds and models Chubb values and always does the right thing for the company, colleagues, and customers.  Is direct, truthful, and trusted by others.  Acts as a team player.  Acts ethically and maintains a high level of professional integrity.  Fosters high collaboration within own team and across the company; constantly acts and thinks “One Chubb”

Skills

• Excellent written and verbal communication skills; strong problem-solving skills
• Proficient use of Microsoft Outlook, Word, Excel, PowerPoint 
• Executive-level presentation skills / facilitation skills
• Detail-oriented, excellent planning and organization skills, strong project management skills, ability to manage multiple projects simultaneously 
• Adept at establishing partnerships and building relationships
• Ability to think strategically and critically in developing practical solutions
• Expertise in assessment tools and methodologies for development work at the individual and team level (Preferred)
• Strong interpersonal skills: listening, confronting, challenging, straightforwardness, rapport, trust, warmth, compassion, humor (Preferred)
• Ability to communicate with a variety of levels within the organization
• Able to confidently represent and influence an effective agent, leader, and customer experience in a sales environment to achieve the expected outcomes

Education and Experience 

• Bachelor's degree preferred or equivalent work experience
• Graduate degree, preferred
• 2+ years of initiative/project management experience, required
• Project Management Professional (PMP), preferred
• Proficient in using MS Suite (MS Word, PowerPoint, Excel, Microsoft Project)
• Prior experience in a sales, sales support, or sales leadership role required, supplemental insurance, preferred
• Bilingual English/Spanish, a plus

The pay range for the role is  $82,000 to  $90,000. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program.  Chubb offers a comprehensive benefits package, more details on which can be found on our careers website.  The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled