Insurance Specialist

Essential Job Duties and Responsibilities:

• Gaining experience with and in support of the products and services offered by the company including Multi-peril crop insurance, named peril crop programs, and Agribusiness programs

• To assist in the marketing and sales of all lines of business

• Develop a relationship with the agency plant in the assigned division.  Assists in training new and existing agents about marketing techniques, products, services, rules/regulations.

• Become familiar with and develop an expertise in Rain and Hail systems and technology available to maximize efficiency for agents and adjusters

• Assisting field structure in management of assigned territory.

• Assisting field structure in communicating company policy and procedures to adjusters and support staff and by communicating territory issues to division management.

• Perform administrative duties including:

• Assisting in investigating and resolving complaints from agents/insured in his/her assigned territory.

• Aiding in collection and documentation of outstanding premium balances.

• Monitoring Quality Control audits in the assigned territory as requested by division management to ensure that the field requirements of the RHILLC plan of implementation are fulfilled.

• Identifying and contracting qualified independent adjusters to assure that policyholders receive prompt, competent loss adjustments.

• Gain experience in the loss adjustment procedures applicable to crops in assigned division.

• Attending industry sponsored seminars, field days, etc. at the direction of division management.

• Assist in the general supervision and management of the timely completion of claims.

• Assists with other duties as necessary.

Knowledge, Skills, and Abilities:

• Ability to recruit and train agents.

• Knowledge of or the ability to gain experience of the agricultural industry, including an understanding of the kinds of crops produced in the territory, agricultural issues.

• Knowledge of or the ability to gain experience of Rain and Hail’s products, services and systems.

• Knowledge of and the ability to gain the experience of the underwriting and claim adjustment rules and regulations associated with the Multiple Peril Crop Insurance program, crop-hail program, and the other insurance products offered by the company.

• Ability to organize and prioritize multiple tasks.

• Ability to work in a team-oriented environment.

• Ability to effectively communicate and maintain business relationships with Company personnel, outside resources and customers.

• Ability to use the Company’s terminology, procedures and systems.

• Ability to use department equipment.

• Ability to perform basic and complex mathematical calculations.

• Ability to drive a vehicle and maintain a valid driver’s license.

• Ability to remain calm and professional during peak periods of activity.

• Ability to work from oral and written communication.

• Ability to maintain confidentiality.

• Ability to work independently. 

• Ability to travel away from home for extended periods of time and on short notice.

• Willingness to relocate to another division if requested.

• Ability to assist in other work-related areas as required.

Baccalaureate degree in Agricultural Business or related field required with 1-3 years of experience. A GPA of 3.0 or higher.