Auto Claim Examiner

Join Our Talent Pipeline at Chubb!!!

Chubb is continuously seeking talented and experienced Auto Claims Adjusters in Personal Lines, Commercial Lines, and Total Loss to join our dynamic team. If you’re passionate about delivering exceptional service and want to be part of a world leader in the insurance industry, we want to hear from you!

Why Chubb?

At Chubb, our mission is to provide superior insurance solutions that foster resilience and security for our clients. Join us in our commitment to excellence, integrity, and respect, and help us make a positive difference in the lives of our clients and communities. Together, we can shape a safer, more secure world.

Locations:
These position require in-office presence. We are seeking candidates in Phoenix, AZ, Alpharetta, GA,  and O’Fallon, MO.

What We’re Looking For:

We are building a pipeline of qualified candidates for upcoming positions in Auto Claims Adjusting. Ideal candidates will have experience in:

• Personal Auto Claims: A Personal lines Auto Claim Examiner at Chubb Insurance is responsible for handling 1st and 3rd party ADP claims.
• Commercial Auto Claims: A Commercial Auto Examiner at Chubb Insurance is responsible for handling and investigating claims related to commercial vehicles (such as trucks, vans, and company cars) insured by Chubb. 
• Total Loss Claims: A Total Loss Claim Examiner at Chubb Insurance is responsible for handling Total Loss claims.

The examiner role entails:

• Reviewing and analyzing personal or commercial auto claims to determine coverage, liability, and damages
• Communicating with policyholders, claimants, witnesses, and other involved parties to gather facts and documentation
• Coordinating with repair shops and legal professionals as needed
• Evaluating police reports, accident photos, and other evidence
• Calculating and negotiating settlements within Chubb’s guidelines and authority limits
• Ensuring compliance with regulations and internal policies, including identifying potential fraudulent claims
• Maintaining accurate claim documentation and providing strong customer service throughout the process
• Promptly analyzing first reports and contacting insureds/claimants
• Evaluating contract language and identifying coverage issues
• Developing action plans for timely investigations and loss analyses
• Maintaining active file diaries to ensure efficient case resolution and quick recovery
• Cultivating strong relationships with internal and external stakeholders

Experience and Skills Needed:

• Bachelor’s Degree or equivalent experience.
• Minimum of 1 year of Auto Claims Adjusting experience required in Personal, Commercial and/or Total Loss.
• Strong understanding of insurance contracts, legal requirements, and regulations.
• Excellent skills in customer service, investigation techniques, and negotiation.
• Ability to prioritize multiple tasks and work both in-person and remotely.

Join Our Talent Pool

If you're interested in future opportunities with Chubb, we encourage you to connect with us and submit your resume. By joining our talent pipeline, you'll be among the first to hear about exciting new openings that match your skills and experience!

Benefits of Working at Chubb:

We offer a best-in-class benefits package that includes:

• Competitive compensation and performance-based bonuses
• Medical, dental, and vision coverage starting on your first day
• Generous paid time off (PTO) and 10 paid holidays each year
• Up to 9% 401(k) contribution from Chubb
• Tuition and education reimbursement
• Professional training and development programs
• Employee Stock Purchase Plan

Ready to take the next step in your career? Apply today, submit your resume and join our talent pipeline.

Let’s shape the future of insurance together at Chubb!